How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I ran the dionostics test on my ipod and it came up-THE URL

Customer Question

I ran the dionostics test on my ipod and it came up-THE URL could not be opened. I cant do anything wit it,whats up with that?
Submitted: 6 years ago.
Category: Mac
Expert:  Vinod Menon replied 6 years ago.

I am Vinod. I will try my best to help you resolve this issue.

I need a bit more info from you.

Why did you run the diagnostic test? Is it because your ipod is not recognized in itunes or is it not syncing etc?

Also which ipod is it? ipod nano/touch/classic/shuffle?

Which computer do you use? windows xp/vista/7 or a mac?

Thank You

Related Mac Questions