Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

Entourage is not sending, but it is receiving OK. Error message

Customer Question
-3259. I have recently connected...
Entourage is not sending, but it is receiving OK. Error message -3259. I have recently connected temporarily to a new Internet provider.
Submitted: 6 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 17 minutes by:
7/10/2011
Mac Support Specialist: Omer Mushahwar, Computer Hardware Engineer replied 6 years ago
Omer Mushahwar
Omer Mushahwar, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 309
Experience: I work with Mac Computers and Servers on a daily basis
Verified

Omer Mushahwar :

Hi and thanks for using Just Answer.com a paid global support site.

Could you please tell me what version of Entourage you are currently using on your mac?

Omer Mushahwar :

Also can you tell me what type of email you are accressing with entourage? IE Yahoo, Gmail, Hotmail, Mac Mail....

Customer:

Version 12.0.0 (071130). Connecting to sympatico (Bell Canada). Everything is being received but nothing can be sent.

Omer Mushahwar :

Usually when you get 3259 it means the SMTP or sending email settings inside entourage need to be reset so it sends it out the appropriate way

Omer Mushahwar :

what does your email address end in ie gmail.com

Omer Mushahwar :

Please type in just wants after the @ as Just Answers website blocks full email addresses from being shown

Customer:

sympatico.ca

Omer Mushahwar :

ok so you are going to want to go into entourage and make sure your settings are similar to this if you have port 25 or 587 and everything else matches try swapping it to the other port number


SMTP Server: smtphm.sympatico.ca
Port: 25 (or 587 if port 25 does not work
Authentication: Yes


User name: Email address (e.g: [email protected] or [email protected]) and password (e.g.: a123456z)
TLS/SSL Required: Yes (select TLS if available, if not, select SSL)


 

Customer:

Not working - changes I make don't save and e-mail still not sending.

Customer:

Can you tell me specifically what to do when I am in the "send" settings - it looks like you describe.

Customer:

There is no other port number - do I just type it in?

Customer:

It is working - I just typed in 587. Thanks so much! This is a great service.

Customer:

Would like to accept now if you can do whatever you have to do at your end - not letting me click accept right now. Thanks! Great work.

Omer Mushahwar :

Hi sorry for that you should be able to now

Omer Mushahwar :

Thank for using Just Answer.com

If you have the time please leave me some feedback

Omer Mushahwar
Omer Mushahwar, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 309
Experience: I work with Mac Computers and Servers on a daily basis
Verified
Omer Mushahwar and 87 other Mac Specialists are ready to help you
Ask your own question now
Ask Omer Mushahwar Your Own Question
Omer Mushahwar
Omer Mushahwar
Omer Mushahwar, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 309
309 Satisfied Customers
Experience: I work with Mac Computers and Servers on a daily basis

Omer Mushahwar is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,552 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,370 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,979 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,468 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I installed macOS high sierra version 10.13,1 and know
i installed macOS high sierra version 10.13,1 and know evertime i close lid on MacBook pro 15" early 2011 i have to reboot it to get screen bock on … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
I am in Geneva Switzerland and my Apple iPhone 6.0 shows no
Hello Pearl! I am in Geneva Switzerland and my Apple iPhone 6.0 shows no additional memory is available for downloading the recent update. … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
Cannot get on even tho bought some coins earlier. now my
cannot get on even tho bought some coins earlier. now my password ***** not work for me and will not accept a new password ***** i cannot go anywhere. help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I turned off my iPad right after I bought an audio book. I
I turned off my iPad right after I bought an audio book. I lost it. Can I find it? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
I replaced my cracked screen at Staples and cannot restart
I replaced my cracked screen at Staples and cannot restart my phone … read more
Jon
Jon
Bachelors Degree
394 satisfied customers
Myn mini iPad 4 opens with the apps in a large size thanks.
Myn mini iPad 4 opens with the apps in a large size thanks … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
I can't get my i pad to open. forgot my password. I am not
i can't remember when I purchased it. Probably 2014 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
My MacBookPro I updated overnight this morning it will not
my MacBookPro I updated overnight this morning it will not open I had tried to restore it but it just comes up with a my name and a solid bar underneath???? … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
It is hung up, I changed my network and the ApplTV is no
it is hung up, I changed my network and the ApplTV is no longer connected to the network. When I turn on ApplTV two Icons are displayed ... Computer (I looks like it is selected) and settings. I can't… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
I am trying 2 activate a replacement phone, it is asking for
I am trying 2 activate a replacement phone, it is asking for my Goggle password ***** I can't remember it HELP! … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
Is there a problem between SlingBox and Mac OS High Sierra
Hello Is there a problem between SlingBox and Mac OS High Sierra 10.13.1 … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
I can't play any games because I need to have updates to 6.0
I can't play any games because I need to have updates to 6.0 or more … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
We have an ipad model number MC769LL/A that needs to be
We have an ipad model number MC769LL/A that needs to be updated … read more
Cris
Cris
Desktop Support
Associate Degree
58 satisfied customers
I can in lock the I pad it worked about an hour ago but now
I can in lock the I pad it worked about an hour ago but now will not recognize touch … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
33 satisfied customers
I have approximately 45 songs in my ITunes library of 550+
I have approximately 45 songs in my ITunes library of 550+ songs which have an M4P (protected audio file) setting but all others have an M4A (purchased audio file) setting. All songs were purchased fr… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
My ipad won't accept my passcode. I don't have access to the
My ipad won't accept my passcode. I don't have access to the computer on which the ipad was linked so I can't open it. Is there a work around … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I am trying to sync my itunes catalogue to my new apple
i am trying to sync my itunes catalogue to my new apple phone and having trouble … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
33 satisfied customers
I deleted my mailbox trash. When I went back to my email, I
I deleted my mailbox trash. When I went back to my email, I found that the iCloud box had disappeared. It was the primary address for almost all of my personal mail. I tried a few things but nothing b… read more
Jon
Jon
Bachelors Degree
394 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x