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Daniel
Daniel, Mac Genius
Category: Mac
Satisfied Customers: 4770
Experience:  Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
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Hello J Nayes You have solved a problem for me before I hope

Customer Question

Hello J Nayes
You have solved a problem for me before
I hope you can help me again
I have recently bought an Apple Ipad16G 3G I've loaded a lot of photos
on it some have been duplicated and I want to delete these
when I get my photos on the screen and tick the ones I want to delete,
the delete button on top of the screen does not highlight which won't let me delete
Hope you can help
Submitted: 6 years ago.
Category: Mac
Expert:  Daniel replied 6 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.
Are you still in need of assistance? I have been offline and unavailable for a time.
Are you selecting more than one at a time?

Customer: replied 6 years ago.
Hello Dan,

My problem is still there, I still cannot delete my photos on my Apple Ipad 16G 3G

hope you can help

Paul
Customer: replied 6 years ago.
Hello Dan,

My problem is still there, I still cannot delete my photos on my Apple Ipad 16G 3G

hope you can help

Paul
Expert:  Daniel replied 6 years ago.
First thing I suggest is resetting it.
To reset the iPad press and hold both the Sleep/Wake and Home buttons down until the Apple appears, ignore all other screens, then let go.
This does a system reset much like a restart of your computer does.

Then try deleting the photos.
Let me know how you make out.
Customer: replied 6 years ago.
Dan,
I followed your advice and it still won't let me delete any photos

Paul
Expert:  Daniel replied 6 years ago.
My mistake, you can only delete photos saved from email or the web. For photos synced from your computer they have to be deleted on the computer and synced again or they stay.
This is the iPad user guide that explains this and more.
Sorry about that. I have the iPad 1st gen and not the 3G but it isn't much different.