Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I tried the iPhone expert and this thing just keeps going in
Hi Pearl, I tried the iPhone expert and this thing just keeps going in circles which I'm just beginning to find really frustrating. This is the 4th time I've logged in, each time I give my credit card… read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,123 satisfied customers
I cannot get acceptance of apple id or password. I have two
I cannot get acceptance of apple id or password. I have two Macbook pros of same vintage and think that ts causing problems since I am getting notifications that I have another Macbook pro getting som… read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
4,822 satisfied customers
I just signed up. Cant get on my tv. Got on ipad. ,ess than
I just signed up. Cant get on my tv. Got on ipad JA: When did you last change your password ***** Apple ID? Customer: ,ess than hour ago JA: Did you try resetting through Apple's online account reset … read more
Rafi
Rafi
IT Manager
Bachelor's Degree
6,667 satisfied customers
I need the password for my apple account. I don't remember I
I don't remember I have a new iPad and am setting it up … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
930 satisfied customers
I cannot order from apple store or upgrade any updates
I cannot order from apple store or upgrade any updates because my password ***** not be accepted … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
My password is not working and I cannot access my Apple ID
My password ***** ***** working and I cannot access my Apple ID to change credit card details. … read more
David L
David L
Bachelor's Degree
7,103 satisfied customers
My App Store icon shows two updates needed on my I-pad..I
My App Store icon shows two updates needed on my I-pad..I put in the user code (*****@******.***) which it keeps but will not accept my password..so I believe I need a new password ***** … read more
Cris
Cris
4,681 satisfied customers
I do not have access to my iphone since I updated about 30
I do not have access to my iphone since I updated about 30 minutes ago. What can I do. I forgot the password ***** my apple ID. why are you conecting me with mac… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I accidentally did a restore to my last backup, which was
I accidentally did a restore to my last backup, which was two years ago. What I wanted to do was to upload my recent pictures and videos. Those, my notes, items in my calendar, some contacts, text mes… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I did an update Ipad Mini however my dog ate the paper
I did an update for my Ipad Mini however my dog ate the paper my ID & Password ***** on. It said my email address was taken, how do I reopen it and access my Ipad? Also can I redo my password ***** I … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,565 satisfied customers
I have an apple tv. Everything waqs going well until a few
I have an apple tv. Everything waqs going well until a few weeks ago, it would not accept my password, then told me "this apple id has been disabled for security reasons. It suggested I go to "Iforget… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
i have and itunes acoount and my computor crashed and i lost
i have and itunes acoount and my computor crashed and i lost my files i have my apple id and password XXXXX can i access my files… read more
Josh
Josh
10,195 satisfied customers
proble m with syncing and with access to i-cloud. See belowl I
proble m with syncing and with access to i-cloud. See belowl I am the proud owner of a macbook air. I have also an i-phone and both are relatively new to me. However, on some days I have success other… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,683 satisfied customers
After loading apps on 2 new iPad2s for my grandchildren I
After loading apps on 2 new iPad2's for my grandchildren I could no longer update apps on my iPad and iPad2. Got notice "Cannot connect to iTunes store". Yet I could purchase an album and if I deleted… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
I am trying to install Apple TV. Apple TV will not accept my
I am trying to install Apple TV. Apple TV will not accept my Apple I.D and password. I then went and changed my password. The new password XXXXX on I-tunes etc. and everything else.Still---Apple TV wi… read more
Engineer John
Engineer John
Bachelor's Degree
3,364 satisfied customers
I have an iphone and an ipad. When I set up my account i used
I have an iphone and an ipad. When I set up my account i used a password. Now i can't access my account. I tried getting in on the computer and still no luck. Is the Apple ID and the itunes the same e… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
I received a modem to add to my daughters Mediacom phone/tv
I received a modem to add to my daughter's Mediacom phone/tv cable so that we could have high speed internet (wireless). The Quick Installation instructions show that we need to connect it to a PC tow… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
We have two homes. We have AppleTV in both homes. Our iTunes
We have two homes. We have AppleTV in both homes. Our iTunes home base in our primary residence(i.e. that is where we would order music etc). In both homes, we have successfully loaded in all of our m… read more
iteachmac
iteachmac
The Duke!
Vocational, Technical or Trade Scho
861 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,677 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

773 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

226 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x