Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
We just received a warning from Apple Security telling me
We just received a warning from Apple Security telling me that my iPhone has been infected with a Trojan Virus. Is this a legitimate warning about my phone? … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
1,237 satisfied customers
Thank you. I have been getting alerts to clean my phone from
Thank you. I have been getting alerts to clean my phone from potential viruses. I am afraid to just click yes as i don't know if apple sends these alerts and this is legitimate? … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
1,237 satisfied customers
I have a security warning on my iPad telling me that my
I have a security warning on my iPad telling me that my computer has been locked up in order to stop illegal activity. IP address was used without my consent to visit websites that contains identity t… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
2,713 satisfied customers
My pc windows 10 has been infected with a Trojan. I found
Pearl: my pc windows 10 has been infected with a Trojan. I found out thru aol because some mail went missing. … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
4,230 satisfied customers
My computer Mac air just had a report of Zeus viruses and I
My computer Mac air just had a report of Zeus viruses and I called the number they provided. We're they legitimate? … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
4,230 satisfied customers
Someone or something has taken over my iMac. They are trying
Someone or something has taken over my iMac. They are trying to get me to give them money. I need help from Apple. … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
3,810 satisfied customers
My computer froze and said i have a zeus virus and should
My computer froze and said i have a zeus virus and should call: +1(###) ###-####is that you guys or is it a scam? … read more
Joseph Newman
Joseph Newman
Computer Science
2,974 satisfied customers
It says it is infected with a virus and immediate action is
It says it is infected with a virus and immediate action is required but it says not to close the window I'm on I have an iPad Air … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,667 satisfied customers
My MacBook Pro locked up with a message that it is infected
My MacBook Pro locked up with a message that it is infected with 3 viruses - it says to call Apple Support ai(###) ###-#### Is this legitimate? … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Help - notice from apple online -warning 3 viruses. MBP
help - notice from apple online -warning 3 viruses … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,050 satisfied customers
I just had a pop-up that said I was a winner for Feb. 11 and
I just had a pop-up that said I was a winner for Feb. 11 and I could't get rid of it without clicking on ok. Then there was a countdown to continue. This was from Techspot or something like that. is t… read more
Jeremy
Jeremy
901 satisfied customers
How to install virus protection on my Mac mini YM8145/Yl.
How to install virus protection on my Mac mini YM8145/Yl. I have a constantly appearing notice that my computer is infected (a red triangle with an exclamation mark in the center), but downloading the… read more
Ashik
Ashik
Master's Degree
12,461 satisfied customers
I was just deleting email, did not open anything suspicious
I was just deleting email, did not open anything suspicious and "Apple Security Center" popped open, there is a box that looks rather official that says apple web security has detected trojans and rea… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Hello Mac, lately I have been receiving messages from MacKeeper
Hello Mac, lately I have been receiving messages from: MacKeeper http://lm.zeobitcom and Apple Security Center and Mac Protector Installer Program that my Mac is infected with viruses, spyware, etc. I… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Last night when I was doing a Travelocity search, big alerts
Last night when I was doing a Travelocity search, big alerts came on that I have never seen before. In a box was "APPLE SECURITY CENTER" Your computer is infected with 17 viruses. They wanted me to do… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a message that popped up and says that I have trojans
I have a message that popped up and says that I have trojans detected. It also says that my Mac is infected. It asks me to download (install) something called System Defender. I did that, but don't kn… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I received the following and I dont know what to do....is
I received the following and I don't know what to do....is it from you? Kathy [email protected] SYSTEM REQUIRES IMMEDIATE ATTENTION **************************************** ATTENTION ! Security Center ha… read more
Ashik
Ashik
Master's Degree
12,461 satisfied customers
I have a notice on my computer stating that it is infected
I have a notice on my computer stating that it is infected with numerous viruses (the Microsoft for Mac software) requiring me to purchased a patch using my credit card. The address used is www.update… read more
Alan_Ramos
Alan_Ramos
Associate Degree
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,606 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

769 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

225 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x