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to add more detail, I'll need to have another go and take you through exactly what messages are generated. However, in short, I am using Nero BackItUp software. The hard drive has some .nba (not .nbi) files on it - there are 4 of them, each around 3 GB. When I use the Nero software to try to restore, it asks for a restore path. I set it to the hard drive, but it appears to default to whatever the path was on the laptop used to back up the photos a few years ago (something like C:\users\Jon\my documents\my pictures\...). This laptop was stolen in a burglary and this path is different to both my new laptops.
When I click restore, I can see each of the individual photo files scrolling quickly by, but each one is given a red cross and the message "failed".
Does this mean that the hard drive is corrupted, or do you think it is something I am not doing correctly regarding the restoration of the files?
If you need more information I can, later today, set down exactly what I am doing, but perhaps you are familiar with how Nero works and could set down some precise steps for me to follow?