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Brandon M.
Brandon M., Mac Support Specialist
Category: Mac
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Experience:  10+ Years Mac Support as contractor and currently an IT Manager for law firm
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Lost all my email that are extremely important that I cannot

Customer Question

Lost all my email that are extremely important that I cannot afford to loose. What should I do? Please retrieve them for me?
Submitted: 6 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 6 years ago.

Viet - Computer Tech :


Viet - Computer Tech :

How did you lose your emails?

Viet - Computer Tech :

What is your email provider? Please tell me only the part after @, i.e.,,, etc.?

What program do you use for email, i.e. Internet Explorer, Outlook Express, 2003, 2007, etc?

JACUSTOMER-42k6ensv- : Yahoo mail.
JACUSTOMER-42k6ensv- : I upgraded to mail plus, then did a sync with mail app in Mac.
Viet - Computer Tech :

So it's not in the mail app in Mac or on Yahoo mail website?

JACUSTOMER-42k6ensv- : All mails in inbox synced successfully, but in some folders I had over a few hundred emails each, now only a few left
JACUSTOMER-42k6ensv- : Nope, not in mail app, nor the website
JACUSTOMER-42k6ensv- : Hi, Are you still there?
Viet - Computer Tech :


Viet - Computer Tech :

Let me open this issue to the Mac experts.

Viet - Computer Tech :

Let me forward this question to the Mac category.

Viet - Computer Tech :

Please do not wait; you will get an email when there is an answer.

JACUSTOMER-42k6ensv- : Which email address do you have? Can you contact me back [email protected]?
Viet - Computer Tech :

the address that you put on at

Viet - Computer Tech :

Or you can check back this web page tomorrow.

JACUSTOMER-42k6ensv- : I don't remember putting which address...
Viet - Computer Tech :

Don't worry, you can check back this web page tomorrow.

Expert:  Brandon M. replied 6 years ago.
Hello and thank you for contacting JustAnswer, a paid expert support site. My name is Brandon and I'd be glad to assist you with your issue.

You'll need to contact Yahoo! directly about this as they may be able to restore your email if you are quick enough. Good thing that you have Yahoo! Plus which gives you phone support. Please call them here and explain your situation:


Hope this helps and good luck!

Best Regards,

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