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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2867
Experience:  worked as a Tech support Associate for Apple products
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I have a replacement ipod shuffle but its not recognised by

Customer Question

I have a replacement ipod shuffle but it's not recognised by my acer aspire notebook - help
Submitted: 6 years ago.
Category: Mac
Expert:  Vinod Menon replied 6 years ago.

I am Vinod. I will try my best to help you resolve this issue.

Did you mean the ipod is not recognized by itunes?

I am not sure what troubleshooting steps have you done. Anyway, let's try some steps.

Try connecting the ipod to different usb ports.
If that does not help, let's uninstall and reinstall itunes. If you are using a windows xp, use this doc to completely uninstall itunes and its components.

Let me know whether this helps.

Thank you

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