How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10845
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds

I have an Iphone4. Last night i was checking my email. Put

Resolved Question:

I have an Iphone4. Last night i was checking my email. Put the phone down in sleep mode and came back 30" later the phone is dead. The phone is black. I tried turning it on and nothing happens. I re-charged it over night, this morning its the same. I cannot get it to open or turn on or anything. No other problems with the phone up to this time. What to do? My life is in the phone. thanks in advance. Jill
Submitted: 6 years ago.
Category: Mac
Expert:  Ashik replied 6 years ago.
Hi My name isXXXXX hope i can help you.

Sounds like frozen. May be a small reset will help. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds. iPhone will automatically restarts and return to normal. If it not restarts after holding the button for 10 seconds, hold down the Sleep/Wake button and the Home button untill it restart itself.
Let me know if that didn't worked...
Ashik and 4 other Mac Specialists are ready to help you