How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11058
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds

ipod is in recovery mode will not allow me to restorethe ipod keeps saying that there is

This answer was rated:

ipod is in recovery mode will not allow me to restorethe ipod?
keeps saying that there is no internet when attempting to restore.
Hi My name isXXXXX hope i can help you.

Which iPod is this ? iPod Nano, Shuffle etc
Customer: replied 6 years ago.
its an ipod touch 3rd generation
Did you tried to restore from different computer ?
Customer: replied 6 years ago.
yes....still didnt work
Does your iPod shows USB Cable pointing to iTunes ?
Customer: replied 6 years ago.
yes. when holding down home button
Put your iPod in to DFU Mode and then try to restore. See this video :

Let me know if that didn't worked..Only click Accept after it worked.
Customer: replied 6 years ago.
itunes will is saying there is not internet connection.So therefore will not restore.
What is DFU Mode?
Device Firmware Upgrade..Can you access iTunes Store on Itunes ?
Customer: replied 6 years ago.
Download and install the iOS 4.3 firmware for your iPod from here :,1_4.3.1_8G4_Restore.ipsw

Connect your iPod to computer and open iTunes. In iTunes, select your iPod under Devices in left column. Hold down the Shift key on your Keyboard and click the Restore button. iTunes will asks you to select the firmware file. Select the downloaded file and click Restore. Does that worked ?
Ashik and 3 other Mac Specialists are ready to help you