How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Brandon M. Your Own Question
Brandon M.
Brandon M., Mac Support Specialist
Category: Mac
Satisfied Customers: 6977
Experience:  10+ Years Mac Support as contractor and currently an IT Manager for law firm
Type Your Mac Question Here...
Brandon M. is online now
A new question is answered every 9 seconds

I have an apple network (dae 3ad) hooked up to my Verizon router

Customer Question

I have an apple network (dae 3ad) hooked up to my Verizon router but i cannot connect to the internet. When Apple network is disconnected, I can connect to the internet. Can youhelp me get the apple network working again?
Submitted: 6 years ago.
Category: Mac
Expert:  Brandon M. replied 6 years ago.

BeBoo :

Hi there and thank you for contacting JustAnswer. My name is Brandon and I'd be glad to assist you.

BeBoo :

I saw this question is a few days old - do you still need assistance with this?

JACUSTOMER-pwh64t5b- :

I still need assistance

BeBoo :

I'd be happy to help. One question I have for you, though, is why are you using a router (Apple) with an already existing router (Verizon)? You don't need two and this actually causes problems like this.

BeBoo :

I would suggest only using the Verizon router