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Greetings,Can you please explain your issue in further detail? Who is your email provider?Which program do you use to access your email (outlook, entourage, Internet Explorer, etc)?
my internet is working but I can't reseave or send email. my provider optimum on line
- Click the following link: http://webmail.optimum.net- Log into your email on the resulting page.
You can then access your email on that site (read, write, etc).
Please, do that while I wait.
you are welcom but it does not help
What does that mean?
You were not able to login?
can you enter my computer and help me toreseav my email as usual
Remote assistance is not available on this site.
I am realy very disappointed because i vent to optimum by myself befor asking you for help
You are disappointed because you were able to resolve your own problem with Optimum before contacting me?
it means what it saz isnill cant use my email box icon mailbox located on desktop my email does not come there from server
Your last statement has thoroughly confused me.
True or False: Do you wish to continue troubleshooting this problem?
I am sorry but i think that you are not proffetional inuf to solve such small problem
I respect your opinion.
I will opt out and allow another expert the chance to help if you wish.
I am very very disapointed with your service and wish to end this conversation! And I am not going to accept it. you are writing me that you send me email wich I can't reseave!!!!!!!!!!!!!!
Thank you for the update.
I see that you want to end this conversation. Does this mean you would also like a refund?I can send the request if you wish.