Just Answer filters out email addresses so if you would please just tell me what follows the @ sign it will be enough.
One way around this is to use the MAil application. It will interface with your email provider so that you will not need to go to webmail, transfer the document to your browser and then to your printer, it will bypass all of that.
The problem you are having is caused by all of the handing off of the document and the info doesn't get to the printer.
AOL is famous for this.
I have an AOL account (among others) going through Mac Mail, works a charm without printing problems.
Usually bank statements are PDFs and should print without issue and will using Mac Mail.
This assistant will assist setting that up.sending and
You keep the same email address and password, the only change is that receiving email will get much easier.
One reason I do not do any email online is because of contact list compromise, all my email contacts are kept on my Mac behind a firewall so that it stays safe from hackers.
Once you have Mail working (takes 5 minutes) you will find the printing issue will go away.