Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I had a pop up from Apple saying that I 3 viruses. IPad.
IPad. Also I used the download instructions. I hit the button in the top corner where the huge green arrow is poking. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
2,111 satisfied customers
I just received a message that my Mac Book Pro is infected
I just received a message that my Mac Book Pro is infected with 3 viruses - Trojan virus e.tre456_wworm_oxs. I don't know if that is valid, and if so what should I do? I have bank info on there so it … read more
Moses C
Moses C
Bsc
2,759 satisfied customers
A window popped up on my I Mac saying I have been infected
A window popped up on my I Mac saying I have been infected by Virus Trojan(TRJ.Deal/Ware.Stealth) and I must call 1-***-***-****. Should I call that number or not. Says I will have shstem failure if I… read more
Kamil Anwar
Kamil Anwar
Mac Support Specialist
Bachelor's Degree
673 satisfied customers
Hey. Please what is going on !!! I get these pop up screens
Hey. Please what is going on?!!! I get these pop up screens that say my system is infected. Now I'm getting gay porn site and a viagra site. This red icon on the top bar where the words are and the wi… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
A message appears on my screen saying that a virus is detected
A message appears on my screen saying that a virus is detected and leads me to a message of how to get rid of it and that I have to register it for a fee of $59.00. I do not have to be online for this… read more
Ashik
Ashik
Master's Degree
11,333 satisfied customers
Help urgently required. There is a virus on my mac and the
Help urgently required. There is a virus on my mac and the computer randomly is uploading porn sites. We've tried glimmerblocker but that isn't working. Please advise what to do next. Thanks… read more
Ashik
Ashik
Master's Degree
11,333 satisfied customers
How to install virus protection on my Mac mini YM8145/Yl.
How to install virus protection on my Mac mini YM8145/Yl. I have a constantly appearing notice that my computer is infected (a red triangle with an exclamation mark in the center), but downloading the… read more
Ashik
Ashik
Master's Degree
11,333 satisfied customers
A warning window just popped up on my computer. It says the
A warning window just popped up on my computer. It says the system is infected and it recommends that I purchase a program to clean up the infection. Is this a genuine warning or a problem or is it so… read more
Ashik
Ashik
Master's Degree
11,333 satisfied customers
Im getting a WARNING that my MacBook Pro is infected and I
I'm getting a WARNING that my MacBook Pro is infected and I need buy a MacDefender subscription to protect it. It claims I have an 'unregistered' copy??? The scan show several 'scary' infected files. … read more
Ashik
Ashik
Master's Degree
11,333 satisfied customers
My MacPro has a virus. I get pop-ups, as well as porno showing
My MacPro has a virus. I get pop-ups, as well as porno showing up every few minutes. The pop-ups say that my system "has unfortunately been infected" and that I should buy their 'Mac Defender' from th… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I just got a pop-up which said my Mac book Pro is infected
I just got a pop-up which said my Mac book Pro is infected with a Trojan Horse. I clicked on the fix-it button before thinking. My computer downloaded two files. I restarted. How can I protect myself?… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
hi, i have an IMAC desktop, and all of a sudden ive gotten
hi, i have an IMAC desktop, and all of a sudden i've gotten these virus detected messages come up on the screen... thinking that the prompts that followed were/are authorized by Apple, i've downloaded… read more
Ashik
Ashik
Master's Degree
11,333 satisfied customers
i was working on an email and gpt at pop up that there are
i was working on an email and gpt at pop up that there are several virus' in my computer and then was prompted to download apple security to work to fix the problem. Was this a scam ?… read more
Ashik
Ashik
Master's Degree
11,333 satisfied customers
This is what suddenly showed up in my wifes MacBook Pro screen
This is what suddenly showed up in my wife's MacBook Pro screen when she was on the Internet: 1) On the top it says: "Wait a minute! This is important -we check your device 2) Right under that, there … read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,250 satisfied customers
About a half hour ago, a window appeared on my computer screen
About a half hour ago, a window appeared on my computer screen advising me that my computer's Intego anti-virus software had detected a number of trojan viruses had invaded my computer's documents,fol… read more
Ashik
Ashik
Master's Degree
11,333 satisfied customers
I have a notice on my computer stating that it is infected
I have a notice on my computer stating that it is infected with numerous viruses (the Microsoft for Mac software) requiring me to purchased a patch using my credit card. The address used is www.update… read more
Alan_Ramos
Alan_Ramos
Associate Degree
14 satisfied customers
My IP Address has been blacklisted and is currently listed
My IP Address has been blacklisted and is currently listed by CBL. The below message was posted. "At the time of detection, this IP was infected with, or NATting for a computer infected with a high vo… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
I was using my MAC and a screen popped up saying my computer
I was using my MAC and a screen popped up saying my computer was infected with with: Email-Worm.Win32.Net on 11.18.2008 Email-Worm.Win32.Myd on 11.18.2008 Trojan-Downloader.Win on 11.18.2008 It shows … read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x