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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2872
Experience:  worked as a Tech support Associate for Apple products
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When doing email, my iPad wont shift to the vertical position,

Resolved Question:

When doing email, my iPad won't shift to the vertical position, which makes it impossible to use my keyboard. It does shift from vertical to horizontal for everything else. What can I do to get that flexibility back?
Submitted: 6 years ago.
Category: Mac
Expert:  Vinod Menon replied 6 years ago.

Ipod Specialist :


Ipod Specialist :

I am Vinod. I will try my best to help you resolve this issue.

Ipod Specialist :

Full Size Image

Ipod Specialist :

If you are not able to view the above image I attached, check this website,

Customer: I can't see what you are asking me to check.

I did find the Screen Lock button you told me about. It didn't help my problem with email not changing from vertical to horizontal. What should I try next?

Ipod Specialist : A simple reset might solve the issue. Press and hold the power button and the home button together until you see an apple logo
Customer: That did it. Thanks
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