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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8994
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Hi, Im using an IMac with macOs and Bootcamp. My Maxtor worked

Customer Question

Hi, I'm using an IMac with macOs and Bootcamp. My Maxtor worked fine until today but all the sudden it works fine only with MacOs and whenI connect it with Windows 7 a warning pops up saying that Windows does not recognize it and must be formatted.
What is going on? Thank you
Submitted: 6 years ago.
Category: Mac
Expert:  Mike replied 6 years ago.
What format is the Maxtor drive?
Customer: replied 6 years ago.
Thanks for your message.
Actually I was able to recover all the data contained in the Maxtor through MacOs. After which I've copied them on Windows 7 and then I got rid of the Maxtor because is not dependable.
Now I'll look for another external drive more reliable.
After two days I thought that nobody was going to answer me anymore.
Thank you anyway. I'm assuming that I won't be charged, right?
Alberto Toschi
Expert:  Mike replied 6 years ago.
There may be nothing wrong with the drive it may need to be repaired. Plug it in to the Mac and go to Utiltites / Disk Utility and select the drive on the left and tell me what it says next to Format at the bottom.
Customer: replied 6 years ago.
I've already answered to your first message.Did you get it?
Expert:  Mike replied 6 years ago.
So you don't want to check the drive?
Customer: replied 6 years ago.
No, I've tossed it away.
I don't need your assistance any more.
Thank you.
Expert:  Mike replied 6 years ago.
Bye it was probably fine.

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