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ok...so can you get to the email settings on the ipad....go ahead and delete the existing gmail account...I'll walk you through setting it up.
let me know once you're ready to recreate the gmail account.
ok...so let's do add account
enter your gmail information
then click save
let me know what happens afte that
Use your gmail email address and password XXXXX the username is XXXXX XXXXX gmail account.
no...it should take...go ahead and log into gmail via a web browser to confirm your username and password XXXXX ok.
Once that is confirmed ... go back and delete the gmail account and start it again. It should work from the beginning.
Did you try to log into gmail from a web browser to confirm that the username and password XXXXX correct?
Let's focus on that first before proceeding on the ipad.
ok...so you're able to log into the gmail account via the website.
So when you're entering the information on the email setup, are you using just the username or the full email address with @gmail.com?
The system doesn't allow me to see any email address you type in. So I'm assuming you're entering the full gmail address.
Let try it again ..
Yes...go ahead and save
Then go into the mail settings for that account.
confirm that the address shows correctly.
then tell me what shows for smtp
then click advanced
tell me what you have for Use SSL and the Sever port
that's absolutely correct.
try to check mail on it and see what message it gives.
awe...I forgot to have you check something.
Log into gmail again from a web browser ... click under settings in the upper right
click under forwarding and pop/imap
Go down to imap access
Is it enabled or disabled?
When you sent the test email...did you send it to comcast or gmail?
ok...I see...you need to set something up under gmail
on a browser on your PC ... goto www.gmail.com
click under settings
click in the upper right
click under accounts and import
what do you have under check mail using pop3