Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I am new to it and am having problems loading songs to it
I am new to it and am having problems loading songs to it form the computer … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
A few months ago I went to play some of my favourite songs
Hi yes a few months ago I went to play some of my favourite songs in itunes and it just skips to the next song. This is on both my laptop and iphone.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Many of my iTunes album names and track names are illegible,
Many of my iTunes album names and track names are illegible, (mostly special characters). I suspect it has something to do with fonts or codepage information. How can I fix this problem ?… read more
Josh
Josh
It Support Specialist
Associate Degree
7,749 satisfied customers
I have moved my itunes music media to an external hard drive
I have moved my itunes music media to an external hard drive to free up space on my laptop but having re directed Itunes to this folder the media is not appearing - I have spoken to Apple who say they… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
3,079 satisfied customers
My laptop PC has approximately 2500 songs in iTunes. When I
my laptop PC has approximately 2500 songs in iTunes. When I try to transfer/Sysnch to my iPad or iPhone, only 1050 or so will transfer. I have approximately 1/2 of the songs in my iTunes coming from r… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a Windows PC and an ipod so I have an itunes account.
I have a Windows PC and an ipod so I have an itunes account. Last June, I got a new computer and installed itunes on it and transferred my itunes library to it. Only every second or third song is phys… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,926 satisfied customers
I cant drag tunes I purchased from the store to the itunes
I can't drag tunes I purchased from the store to the itunes library. I get a circlr with a diagonal line through it when I try. Home shareing is on. John… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
Hi. When my hard drive was reformatted, I seem to have lost
Hi. When my hard drive was reformatted, I seem to have lost my itunes saved music. I was able to open another itunes account, but it only seems to have my most recently purchased music, not all the CD… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
3,079 satisfied customers
My iPod icon on iPhone 4 has disappeared since the latest OS
My iPod icon on iPhone 4 has disappeared since the latest OS update. Has the "Music" icon replaced this? How do I now copy music from my iTunes library on my PC to my i Phone?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My PC crashed and had to be reformatted and reloaded. Then,
My PC crashed and had to be reformatted and reloaded. Then, without realizing that the PC's iTunes library (448 songs) was no longer "synched" to my iPod library (over 3,081 tunes) I purchased new mus… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
3,079 satisfied customers
Hello...I have 2 questions regarding my Mac..specifically iTunes
Hello...I have 2 questions regarding my Mac..specifically iTunes & iPhoto related questions. Several months ago the hard-drive on my mac developed a fatal error. I bought a new MacBook to replace it. … read more
Kyle Brockman
Kyle Brockman
Associate Degree
114 satisfied customers
I just bought a shuffle. I have an existing iphone with about
I just bought a shuffle. I have an existing iphone with about 1000 songs on it. When I plugged in my shuffle it randomly started downloading songs from my iphone's itunes library. In attempting to fix… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
My iTunes will not play the backup files from my external hard
My iTunes will not play the backup files from my external hard drive. When I click the songs on my iTunes library it states "the song for "name of song" could not be used because the original file cou… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I transfered my music to my new computer using my online back
I transfered my music to my new computer using my online back up system and now most of my music in my itunes library will not play including music I purchased from itunes. error message is "could not… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I have a new pc (Windows 7), and an old 30 gb ipod. My ipod
I have a new pc (Windows 7), and an old 30 gb ipod. My ipod has 1100 song from CDs that I loaded. On the new laptop I can see the song list in iTunes, but not select any of them to play.… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I recently purchased a laptop...I have Itunes on my old computer
I recently purchased a laptop...I have Itunes on my old computer obviously with all my music where I synchonize my IPOD...I installed Itunes on the laptop....now I had to get my music to the laptop...… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
i got a new computer and bought a program that allowed me to
i got a new computer and bought a program that allowed me to get all my music back into my new itunes. i didn't start a new account or anything but itunes isn't syncing my purchased songs? help!… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I have a music library on iTunes that is still there but I
I have a music library on iTunes that is still there but I now can't play. Message says it can't find the file, do I want to find it? When I click yes, a menu of three options comes up but none leads … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

3,079 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x