Ask Mac Questions and Get Answers from Experts ASAP
Which mail service are you using ?
Are you using any mail clients like Outlook or Thunderbird ?
Did you try removing and adding back the mail in outlook ?
If not remove the present mail account and add it back
i will try it
You are using Hotmail inside Outlook right ?
YES and it did not work when i remove and added the account
Check your settings :
In out going server i do not see (port 25)
Do you have any other value
Can you add it
I don't see any space available to do so
let me check
Can you see more settings ?
In the advanced tab of more settings you will have port numbers
In outlook goto tools
Select the mail account
looking for outlook, where would i find it?
You are using outlook right ?
in the Outlook manu you can see
Tools is the option name
i can't find outlook or thunder bird on this computer I guess i don't know
where can i find out what program i am running
From where are you sending mails ?
Is it the mac default mail ?
ohk i have clicked on mails
yes it is
im using the default mail.......
This is how to add Hotmail in Mac mail
Try it and let me know
Before doing that
I want you to log into Hotmail from a browser
Just to make sure its getting logged in.
this link what you're giving me isnt loading
Go to google.com
Then type hotmail log in.
try the first link
im getting a black page after i log in
wait for sometime, it may be logging in
it has no loading symbol in the corner of the tab
refresh the web page
i've dont that numerous times
Do you have any firewalls or Antivirus programs on your computer ?
the firewall is down
there are no anitvirus programs besides the programs that probably came with it
Can you turn off the firewall.
the firewall isss off
Now try to log in to the mail
do you have an i chat account?
so you can screen share and log onto my computer
Sorry i don't have that.
it keeps on going to the blank page
Restart the computer and turn off firewall and then try the log in
Let me know what happens.
nothing is different
I am running out of ideas so i will opt out.