Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My daughter's Ipad air is not starting. I have cleaned the
My daughter's Ipad air is not starting. I have cleaned the ports and retried and pressed start button and home button simultaneously but I'm getting the battery symbol in red and then it disappears … read more
David L
David L
Bachelor's Degree
7,109 satisfied customers
My I Pad is not working. I phoned tech support yesterday. She
My I Pad is not working. I phoned tech support yesterday. She showed me how to restore my software. This did not work. The IPad showed a screen that was half blue and half black. The IPad did not disc… read more
Ashik
Ashik
Master's Degree
12,757 satisfied customers
my grandaughter was downloading from itunes on a iphone 3G
my grandaughter was downloading from itunes on a iphone 3G & it froze the phone. can't turn on or off & it just keeps draining the battery. Can anything be done without going to an apple store?… read more
ITCris
ITCris
4,782 satisfied customers
Hello - i have a 3GS and 6 weeks ago updated to the most recent
Hello - i have a 3GS and 6 weeks ago updated to the most recent iPhone update and was also the last time when I backed up the iPhone. Lately, even though the iPhone is well charged, the screen goes bl… read more
Vinod Menon
Vinod Menon
Support Specialist
3,106 satisfied customers
i bought a 3g iphone got on line downloaded the itunes app
i bought a 3g iphone got on line downloaded the itunes app onto the computer plugged into the usb port it started to load onto the ph but said i had to upgrade my ph so it could support the iphone app… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Just bought the ipad2, 3G, 62GB. Verizon. Now how do I get
Just bought the ipad2, 3G, 62GB. Verizon. Now how do I get it to work? I have it plugged into my PC but nothing comes up on screen but itunes symbol and cord. I am frustrated. Can you get me started? … read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I have an iphone 3g. I plugged it into the main computer to
I have an iphone 3g. I plugged it into the main computer to do the upgrade last night. the screen still is showing a cord plug pointing to the itunes symbol with only the capability to make an emergen… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
I have just upgraded my IMAC to Snow Leopard 10.6.3 and updated
I have just upgraded my IMAC to Snow Leopard 10.6.3 and updated Itunes to the latest version. Now when I plug in my Itouch, it does not recognize it and will not sync to it?? The divice does not show … read more
Ashik
Ashik
Master's Degree
12,757 satisfied customers
Every time I click on my iTunes music librabry I get a message
Every time I click on my iTunes music librabry I get a message is saying it can't find the original file and do I want to loacate it. In addition, when synching my itouch it gives me a constant plug t… read more
Engineer John
Engineer John
Bachelor's Degree
3,379 satisfied customers
I recently master reset everything on my itouch and when I
I recently master reset everything on my itouch and when I tried to turn it on again it wouldn't move past the apple symbol. I tried plugging it into my computer and holding the buttons to try and res… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
i just got the ipad and i wanted to set it up, but itunes does
i just got the ipad and i wanted to set it up, but itunes does not recognize it. Windows, however does. I have already the latest service pack installed and I've deinstalled and downloaded the latest … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a 120gb ipod syncs with itunes on my desktop. I now
I have a 120gb ipod syncs with itunes on my desktop. I now also have an itouch which I'd like to put some of the same music on. Can I do that? How do I do that?… read more
Vinod Menon
Vinod Menon
Support Specialist
3,106 satisfied customers
I have a itouch as soon as I got on the screen it has download
I have a itouch as soon as I got on the screen it has download itunes home page does not come up… read more
Vinod Menon
Vinod Menon
Support Specialist
3,106 satisfied customers
I went to update my 3gs and at the end it said unable to finish
I went to update my 3gs and at the end it said unable to finish updating. Now the phone is asking me to plug it into i tunes. I have it plugged into the computer and windows recognizes it but i tunes … read more
Vinod Menon
Vinod Menon
Support Specialist
3,106 satisfied customers
I have an iTouch which has a passcode. The only thing I see
I have an iTouch which has a passcode. The only thing I see on the screen is the "plug to itunes". Recently I needed to replace my hard drive in my Macbook. Now when I plug the i touch to the macbook,… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,030 satisfied customers
my friends itouch is showing a usb cord pointing to a itunes
my friends itouch is showing a usb cord pointing to a itunes cd what do i do? also when i do plug it into a computer & go to itunes it says ur itouch has a passcode so u must put it into ur itouch fir… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
Having trouble initilizing my new Ipad. When I plug my ipad
Having trouble initilizing my new Ipad. When I plug my ipad to itunes no drivers show up. The only thing on my ipad screen is a picture of itunes with a USB cording pointing to it.… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,030 satisfied customers
MY daughter plugged her Ipod touch into the computer and they
MY daughter plugged her Ipod touch into the computer and they asked if she wanted the latest update. She said yes and when it was halfway through the update, she got a technical error message and the … read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

3,106 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x