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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10927
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi...my email account will not allow me to open emails. Do

Customer Question

Hi...my email account will not allow me to open emails. Do not send me an email. I can't read it. My email account [email protected] Any suggestions?

I've been waiting for over an hour. what should I do?
Submitted: 6 years ago.
Category: Mac
Expert:  Ashik replied 6 years ago.
Hi My name isXXXXX hope i can help you.

Are you using Apple Mail application to access your Email ?
Customer: replied 6 years ago.
Hi Ashik,

I am using yahoo email,not Apple mail. I have other email accounts, but this yahoo one will not open.
Expert:  Ashik replied 6 years ago.
Are you accessing Yahoo mail from Safari ?
Customer: replied 6 years ago.
yes
Expert:  Ashik replied 6 years ago.
Download and install another browser Mozilla Firefox from here : www.mozilla.com
Then try Yahoo mail in it and see if that works or not..
Customer: replied 6 years ago.
I have downloaded Firefox. It didn't help. I still can't open the emails. When i click on a particular email, all i get is a blank page.
Expert:  Ashik replied 6 years ago.
Did you installed and tried mail on Firefox (not in Safari) ?
Customer: replied 6 years ago.
yes, i can open the account in either safari or firefox, but i cannot open the actual emails in either.
Customer: replied 6 years ago.
Sorry...our schedules are opposite and this one suggestion a day wasn't working for me. I took it to the Apple store and it's working again.

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