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Daniel, Mac Genius
Category: Mac
Satisfied Customers: 4770
Experience:  Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
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First, Daniel, my mother was a first grade teach for 40 years.

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First, Daniel, my mother was a first grade teach for 40 years. It takes a special kind of person to teach those young minds. My hat is off to her.

Now my question, when I sync my iPad with my MacBook Pro, the sync goes through and accurately finishes BUT at the end gives this message: "The iPad “BillSanders iPad cannot be synced. An unknown error occurred (-39)"

Weird because the sync did go through but this message appears every time.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.
What version iTunes are you using? Things have changed somewhat from 9.x to 10.
Customer: replied 6 years ago.
ITunes 10.0.1
The first thing I suggest you do, is plug in your iPad and and open iTunes.
Then right-click on the iPad icon and select Backup.
Now on the summary page select Restore, and then restore to factory settings.
Once it is done that it should ask you if you wish to restore it from a backup, if it does not right-click the icon again and select restore from backup.
I suggest taking note of what it names the backup so that you can get the same one.
That should straighten that problem out.
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