Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

Hi my I pad still will not send e mails. It now says that the

Customer Question
recipients address has a fault...
Hi my I pad still will not send e mails. It now says that the recipients address has a fault. Any clues as to what I can do. I have asked about this before.
Submitted: 7 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 hour by:
10/2/2010
Mac Support Specialist: Joseph, Mac Software Engineer replied 7 years ago
Joseph
Joseph, Mac Software Engineer
Category: Mac
Satisfied Customers: 1,054
Experience: I have more than 2 years of experience in computer industry including MAC
Verified
Chat Conversation Started
Joseph :

Hello

Joseph :

I will try to help you.

Joseph :

While sending mail, you have to give the full mail id.

Joseph :

Also you have to sent mail to yourself and check whether its getting into your inBox.

Joseph :

While typing your mail id give the full id.

Joseph :

Let me know what happens.

Joseph :

If you are getting the mail that you sent, that means the mail sending is working and something is wrong in the mail of your friend.

Joseph :

Don't forget to click the ACCEPT button so I get paid for my work.

JACUSTOMER-o76bf7s1- : When I try to send to myself I get the same message which is server cannot accept recipient address. Help !
Joseph :

ok

Joseph :

Hello again

Joseph :

Which mail service are you using ?

Joseph :

Did you try removing and adding back the mail account ?

JACUSTOMER-o76bf7s1- : Ntlworld
JACUSTOMER-o76bf7s1- : Will be back in ten mins
Joseph :

ok

Joseph :

There is some change in the settings it seems

JACUSTOMER-o76bf7s1- : Ok here now sorry about that
Joseph :

its ok

Joseph :

Let me know what are the settings that you have given.

Joseph :

for the Ntlworld in iPad

JACUSTOMER-o76bf7s1- : I have added te virgin server to the mail account and it did work for a short time but not know
Joseph :

I think it better to remove the current account and add it back

JACUSTOMER-o76bf7s1- : Ssl [email protected] Port is 465. Password XXXXX user name joham
JACUSTOMER-o76bf7s1- : So I delete what is there and then add it again ?
Joseph :

What are the pop and smtp settings ?

JACUSTOMER-o76bf7s1- : Will look
Joseph :

ok

JACUSTOMER-o76bf7s1- : Pop3.ntlworld.com and smut is ntlworld.com or virgin.net
Joseph :

ok

Joseph :

Outgoing Mail Server
Type: SMTP
Address: smtp.ntlworld.ie
Incoming Mail Server
Type: POP3
Address: pop.ntlworld.ie

Joseph :

Try the above settings.

JACUSTOMER-o76bf7s1- : Ok changed it now can't get mail in or out !!! Help
Joseph :

pop.ntlworld.com

smtp.ntlworld.com

Joseph :

This is the settings

Joseph :

So you have to delete the present account and add it again back with this settings.

JACUSTOMER-o76bf7s1- : This does not seem to work and now I cannot receive e mails or send them !! Please can you suggest snything else I could try. It would help me if you could give me the I pad names and what to put on the space... Ie address ? Etc. Sorry so computer illiterate but willing to learn !!
Joseph :

I will opt out and invite another expert for this.





Ask Your Own Mac Question
Ask Joseph Your Own Question
Joseph
Joseph
Joseph, Mac Software Engineer
Category: Mac
Satisfied Customers: 1,054
1,054 Satisfied Customers
Experience: I have more than 2 years of experience in computer industry including MAC

Joseph is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I pad is disabled I need to connct to I turns. Don't know.
I pad is disabled I need to connct to I turns JA: What Operating System (OS) are you running on your iPad? Customer: don't know JA: How long has this been going on with your iPad? What have you tried … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
I do not remember my log in information - I have not been on
I do not remember my log in information - I have not been on ITunes for over a year. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
70 satisfied customers
I need to update my credit card number to regain my Paypal
I need to update my credit card number to regain my Paypal account … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I am trying to purchase IKIGAI and have downloaded the
I am trying to purchase IKIGAI and have downloaded the sample on my iPad mini however after reading the sample I can't find how to purchase. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
I am unable to remember my login password, I have been tying
I have been tying to update my Apple ID on my MacBook and now am locked out … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
New iPhone can't remember Apple ID 678 517 8095. Know my
Know my password, just got the phone as a Christmas gift … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
I'm supposed to approve my phone on all my Apple stuff. I
Hi, I'm supposed to approve my phone on all my Apple stuff. I really wish I could talk instead of typing I'm pretty slow. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,278 satisfied customers
Cannot access "Preachers Commentary" for some reason. I
Cannot access "Preachers Commentary" for some reason. I purchased it last year, and all of a sudden...I can't open it. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
I have a problem with an Apple account I try to download
Hi I have a problem with an Apple account I try to download keynote on my IPad , it tells me that they need tp review my account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,278 satisfied customers
My cell phone (6) will not send text messages. I received a
My cell phone (6) will not send text messages. I received a message saying that a new iphone was using my messaging.....I do not have a new iphone. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
We bought an apple computer from amazon but we did not get a
We bought an apple computer from amazon but we did not get a manual. Will you send me one ? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
37 satisfied customers
When I try to get into iCloud from Systems, when I press
Hi. When I try to get into iCloud from Systems, when I press Sign In it does nothing … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
I forgot my password on my Apple I Pad. Last year. No I do
I forgot my password ***** my Apple I Pad JA: When did you last change your password ***** Apple ID? Customer: last year JA: Did you try resetting through Apple's online account reset tool? Customer: … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
I forgot my password on my Apple I Pad. Last year. No I do
I forgot my password ***** my Apple I Pad JA: When did you last change your password ***** Apple ID? Customer: last year JA: Did you try resetting through Apple's online account reset tool? Customer: … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
I forgot my password for I tune store. A password for I
I forgot my password ***** I tune store JA: What exactly are you having trouble accessing? Customer: a password ***** I tune JA: What's the brand and model of your computer? And the Operating System (… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
I am having trouble with my Apple password. I tried to sign
I am having trouble with my Apple password. I tried to sign on to a new app and my password ***** not accepted. When I tried to find and/or change my password ***** system said that it did not recogni… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
44 satisfied customers
I cannot access my mail and my "Notes" are gone. My
My granddaughter changed all my passwords and since "Notes" is gone I have no record of them … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
How do I delete obsolete registry keys on my Lenovo Laptop?
Hi, How do I delete obsolete registry keys on my Lenovo Laptop? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x