Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My iphone 8 which is about two months old won't turnon nor
My iphone 8 which is about two months old won't turnon nor can i charge the battery … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I am trying to add photos to the I- cloud. I select the
I am trying to add photos to the I- cloud. I select the photos to move, ask to go to files and the “file listing” comes up and the window turns all white and the iPad locks up. I can read mine files o… read more
Justin Johnson
Justin Johnson
Owner
5,456 satisfied customers
ipad2 failed on IOS 8.1.2 update. Attempted restore, fails
ipad2 failed on IOS 8.1.2 update. Attempted restore, fails during last part of last step of "verifying ipad software" at about 2/3 of the update bar on the ipad. get error 2… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,270 satisfied customers
I have a mac book pro & just took it to genius bar who replaced
I have a mac book pro & just took it to genius bar who replaced the hard drive Now I can't print to my HP 2600n, which worked fine before visit to apple How can I diagnose & fix?… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
Only Experts with multiple years of experience diagnosing and
Only Experts with multiple years of experience diagnosing and servicing MACs (i.e. mac repair, apple genius, etc). I dont want an Expert with general experience repairing all kinds of Computers. I wou… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
I have an iBook F4 14" screen. Within about 2-5 minutes of
I have an iBook F4 14" screen. Within about 2-5 minutes of booting up the cursor freezes and any application running stops. I have wiped the hard drive and started reinstalling Tiger, but part way thr… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
The microphone on my iPad 2 is not working. Even though I had
The microphone on my iPad 2 is not working. Even though I had my iPad 2 since it came out, I didn't notice this problem until I purchased the apps Talking Tom and Talking Tom 2. Tom can not hear me on… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Have a 15 MacBook Pro that imploded yesterday. Took it to
Have a 15" MacBook Pro that imploded yesterday. Took it to the local Apple store genius bar and was told the "logic board was fried" and I need to buy a new computer. I have since learned that there h… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My computer cannot always get online. We have a wireless and
My computer cannot always get online. We have a wireless and my iPad and iPhone can always get online. A few weeks back we had a repair at your store and the keyboard facing was changed. I understand … read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
My son spilt about 20ml of water on the right top corner of
My son spilt about 20ml of water on the right top corner of his mac book it is working but some of the keys are typing random what is the prognosis. Where should we take it to for repairs and can just… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
although the specific printer connected via USB to my Mac
although the specific printer connected via USB to my Mac shows up in the printer list as well as the printing pg after I've chosen the printer I'm connect to (I've tried 3 different printers ) the pr… read more
Mike
Mike
Mac Medic
Some college
9,021 satisfied customers
Is the music I purchased from iTunes only compatible on an
Is the music I purchased from iTunes only compatible on an iPod or can I also download it to a MP3 player as well. Also, my son has an iPod Touch and more times than not his apps don't work.… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I just had a new hard drive installed on my iMac. In the process
I just had a new hard drive installed on my iMac. In the process they upgraded me to Leopard (not Snow Leopard). When my computer came home, it would not pick up my wireless router. It is unsecured an… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,231 satisfied customers
i am using an iomega minimax external hard drive, it wont mount
i am using an iomega minimax external hard drive, it wont mount on my mac, it powers up fine, and other hard drives show up when they are plugged in through it to my mac, but that one itself will not … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a new MacBook Pro. I have done something to make the
I have a new MacBook Pro. I have done something to make the keyboard keys quit working. Up, down, right, left arrow keys still work and the mouse works. How do I get my keyboard back?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I have just recd a new Macbook Pro w/ 4gb mem installed by
I have just rec'd a new Macbook Pro w/ 4gb mem installed by Apple. This replaces one which had panics that they could not fix. New machine has had 3 panics with the new machine. I have repaired permis… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Re iMacG5 on Leopard, parental controls. Am allowing only
Re: iMacG5 on Leopard, parental controls. Am allowing only certain applications and most work fine, except he is able to open Firefox and Time Machine. I have not allowed these.… read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
Brought my 4 year old IMac to Genius Bar at Roosevelt Field,
Brought my 4 year old IMac to Genius Bar at Roosevelt Field, Long Island, NY. IMac would not boot up. "No trouble" said the Genius after taking it to the back of the store, and came back saying he ope… read more
KevinK
KevinK
Technology Integration Specialist
Master's Degree
24 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

9,021 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x