Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac
This answer was rated:

Howdy, Im having some trouble getting my iMac to boot. _Its

Howdy, I'm having some trouble...
Howdy, I'm having some trouble getting my iMac to boot. _It's one of the old swivel-flatscreen G4's, running OSX 10.4 on (I think) Tiger.__It went into screen saver mode, but when I moved the mouse or used the keyboard it wouldn't bring up the password XXXXX to get back to the main screen._I switched it off, and when switching back on it goes through the grey and blue screens, but before getting to the log-in screen it goes straight to Darwin._I've tried putting it into safe mode, but this just causes it to stay on the grey screen indefinitely, the cd/dvd tray won't open (though there is nothing in it).
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 hour by:
9/1/2010
iteachmac
iteachmac, The Duke!
Category: Mac
Satisfied Customers: 865
Experience: Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing
Verified
HI , this sounds like a Mac HD install issue .

Lets run though some basic repair checks , but firstly we need to get the CD ejected or at least get the tray open to insert the Mac OSX install DVD 1 the latest pone you have that matches your system .

Push and hold eject , on a USB keyboard while powering on the Mac .
Connect the keyboard directly to the Mac not via a hub etc.

Or use a USB mouse and hold the mouse button or left mouse button while powering on the Mac . Connect the Mouse directly to the Mac not via a hub etc.

Reboot the mac , and hold either the eject on the keyboard at least 6 seconds.
or the mouse button down while the machine powers on .

The disk should eject .

Note:

You need a USB keyboard :

Boot into Open Firmware and eject If you have a Mac that will not startup properly and has a stuck disc, try booting into Open Firmware by holding down Command, Option, O key and F key during startup. After booting into Open Firmware, type the command eject-cd.

Note:
Blue tooth does not kick in till the login window so bluetooth keyboards wont work.

-

Ok once ejected please read on .

Repair Mac HD , Check Permissions with the OSX Startup volume.

To check for disk errors and possibly fix issues with the Mac HD volume and other Partitions .

Please run a Mac HD drive repair ,
and Repair Permissions of the Mac HD startup volume .

Disk Utility

1 Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C key.

2 When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu.
(In Mac OS X 10.4 or later, you must select your language first.)?

Important:- Do not click Continue in the first screen of the Installer.
If you do, you must restart from the disc again to access Disk Utility.

3 Click the First Aid tab.

4 Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

5 Choose your Mac OS X volume.

6 Click Repair. Disk Utility checks and repairs the disk.

If errors are found please run the check twice .

Report any errors in displayed RED to me .

Tip:- Always start up your computer from an Install or Restore disc when using Disk Utility to verify or repair your startup volume.
**Perform Disk permission repairs while Booted to your Mac HD as normal**.

Please run repairs on all your Mac HD partitions and disks.
Choose in turn the drive name from the left hand list , and use repair .

Run repairs twice if RED errors where found , check to see if they are now cleared.

Using the Repair Privileges Utility

For Mac OS X 10.2 or later, open Disk Utility found in the Applications/Utilities folder.

Select your Mac OS X startup volume in the column on the left of the Disk Utility window, then click the First Aid tab.

Click the Repair Disk Permissions button.

Please wait while the Mac HD is checked.

If errors are found please run the check twice .

Report any errors displayed in RED to me .

-

Permissions Defined
Mac OS X incorporates a subsystem based on a UNIX-style operating system that uses permissions in the file system.
Every file and folder on your hard disk has an associated set of permissions that determines who can read, write to, or execute it.

-

Next up system maintenance:

Please try using ONYX to repair clean and check all OSX caches , font caches and other maintenance scripts .
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html

About OnyX
A multifunction utility for Mac OS X.

It allows you to verify the Startup Disk and the structure of its System files, to run misc tasks of system maintenance, to configure the hidden parameters of the Finder, Dock and of some of Apple’s own applications, to delete caches, to remove a certain number of files and folders that may become cumbersome and more. We can also check the SMART status of the HD with OnyX .

Extra tools:

-


Also its best to get a full disk repair tool for future use :-

Drive genius may have prevent this problem as it seems your Mac HD had an error that needed to be fixed , Apple disk utilities is a basic application not intended for major disk error repairs or testing :-

http://www.prosofteng.com/products/drive_genius.php?PHPSESSID=d0291636841b25cf082e211e2d6def53

or drive 10 for OSX depending on OSX version .

-


Now run some tests with your software and see if there's a difference ?

-


You can also try this more simple step to try to correct issues :-

Turn off the Mac .

Power on the Mac .

Hold shift on the keyboard using a USB keyboard , while powering on the Mac and booting , boot to safe mode.

Once booted to safe mode , restart and boot as normal .

Full details here :-
http://support.apple.com/kb/ht1455

This may fix minor issues but it is best to run a Full Mac HD repair from the OSX DVD installer disk , use the OSX disk that goes with your current OSX install ..

Once the Mac HD is tested ok or repaired , you can go on to update the software , please let me know if there are issues ,and give full details. We may need to Archive and install Mac OSX if problems persist and check the Mac hardware is working correctly . And i will give details of how to do that keeping your user account intact if needed.

I hope this helps .

Thanks .
Ask Your Own Mac Question
Customer reply replied 7 years ago

Hya,

sorry, complete beginner question:

 

Is the install disk the disk with the operating system on (ie: the one I used to install Tiger) or is this something else?

It's getting on to about seven years old now, so it may be a bit of a hunt for all it's original disks.

 

 

Thanks for the help, I'll give it a try after 17:00 (UK time) as I'm at work at present.

Hi , no problem thanks for asking .

yes you need the Latest OSX DVD or CD that was used to install OSX on your Mac , if the Mac has never been updated with a second OSX version from DVD , it maybe the OSX install disk that came with the Mac normally disk 1 or maybe marked OSX install disk one etc ..

Does this help ?

Thanks.
Ask Your Own Mac Question
Customer reply replied 7 years ago
Hello, The computer won't respond to the eject key, I can open it in Open Firmware however it says "unknown word" when I type Eject-cd
Customer reply replied 7 years ago
I've got tray to open, but it seems to ignore it, starts up, spits disk back out, and just goes into Darwin.
Hi , try holding C on the USB mac keyboard while doing so .

Thanks.
Ask Your Own Mac Question
Customer reply replied 7 years ago
I gave this a go, the computer starts up but the screen stays blank. Is there anything else I might be missing?
Hi , sounds like the hardware is not working correctly .

Lets try resetting your Mac's PRAM and NVRAM:

Please follow the full guide for your Mac :-
http://support.apple.com/kb/HT1379?viewlocale=en_US

extra info :-

Contents of PRAM

Some Macintosh computers may not have all the settings described below.

Settings Stored in PRAM :-

Status of AppleTalk
Serial Port Configuration and Port definition
Alarm clock setting
Application font
Serial printer location
Autokey rate
Autokey delay
Speaker volume
Attention (beep) sound
Double-click time
Caret blink time (insertion point rate)
Mouse scaling (mouse speed)
Startup disk
Menu blink count
Monitor depth
32-bit addressing
Virtual memory
RAM disk
Disk cache

Ok, let me know if this helps ?
There is one other reset we can try after this.

Thanks.
Ask Your Own Mac Question
Customer reply replied 7 years ago

Thanks, I'll give it a go later today.

Will resetting these lose saved files? I've got some word docs I'd ideally like to recover

Hi , no pram just resets the hardware , and the settings listed in the last post .

The Mac HD is not touched by resetting Pram . .

Thanks .
Ask Your Own Mac Question
Customer reply replied 7 years ago
Hya,
this hasn't worked either, it takes longer to start up, but ultimately the result is the same
Hi ,

OK .

sorry for the delay .

For imac G4 :-
Lets try resetting the PMU to see if this is helping.

The PMU is a microcontroller chip that is present on the logic board in an iMac (Flat Panel). As the name implies, it's responsible for controlling all power functions for the computer such as power on/power off and some aspects of sleep/wake behaviors.

http://support.apple.com/kb/HT1712?viewlocale=en_US

Please let me know how you get on .

Thanks.

Edited by iteachmac on 9/2/2010 at 8:52 PM EST
Ask Your Own Mac Question
Customer reply replied 7 years ago
Doesn't seem too relevant to the problem I've got, and I lack a screwdriver for opening it.
Please explain your issue ?

If you cant boot to the install DVD then either the install DVD is damaged or CD DVD drive , or cant load it .

Or your Mac has a hardware fault .

There are only these resets , that can jump start the imac , other than that its ram , swap it out and see if that is an issue . or try re-seating .

Or the internal battery , the battery cell holds the Pram etc.

Is there any thing you can tell me , please explain in full detail as the Mac may be done for .

Do you get chime ?

Do you get Apple logo on boot .?

Can you use an external monitor to test the Mac , is the screen working ?
Screen should be white etc , on power on .

etc .

Unless we can get booted to the install DVD , there are problems other than the Mac OSX install , and possibly both .

Try booting from each of your Mac OSX install disks , if your unsure of the main boot-able install DVD .. , try holding option on boot and choosing to boot from DVD , or hold C on power on keep holding till the computer boots to DVD.

Does the DVD drive spin as to say its loading and booting .??

Also please try safe mode, hold shift key on boot .

Thanks.

Edited by iteachmac on 9/2/2010 at 10:21 PM EST
Ask Your Own Mac Question
Customer reply replied 7 years ago

Hya, starting up I get the chime, and it starts up as usual with the apple logo, however once it gets to the stage where normally the log-in screen would load, I get a black screen with white text asking for login details, when provided it logs into the Darwin command prompt.

 

It still goes to sleep, and wakes up, as per normal. No problems with the power that I can see.

The USB drives still work (or at least, I can connect and charge my iPod, only way of using net at home).

 

When the boot dvd goes in it makes a whirring sound, and then rejects it.

Customer reply replied 7 years ago
I can use basic commands in Darwin, such as Diskutil, is it possible to repair problems via something like this, or am I reaching a bit?
Customer reply replied 7 years ago
I've managed to run the hardware checking cd that came with it, it's reporting no problems in the memory or on logic board. Can't get it to run any boot DVDs, suspect a problem with the DVD reader... Though doesn't explain the other problems.

Hi ,sorry Iv been away for a few days from Friday .

Will take at look at your replies now.

Thanks

Please type :- at the command line .

/sbin/fsck -fy , then hit enter .

More info here :-

http://support.apple.com/kb/ts1417

If you see :-
***** FILE SYSTEM WAS MODIFIED *****

Please run the same command again until it reads clear ok
** The volume (name_of_volume) appears to be Ok .


/sbin/fsck -fy , then hit enter .

When fsck reports that your volume is OK, please type " reboot " at the command prompt and then press enter.

Hopefully your computer should start up normally and allow you to log in.


Lets hope this fixes the problem .

Edited by iteachmac on 9/5/2010 at 4:28 PM EST
Ask Your Own Mac Question
Did you reset the Power management unit PMU?

It may help recover use of the DVD / CD drive .

Thanks.
Ask Your Own Mac Question
Customer reply replied 7 years ago
Hya, the fsck doesn't seem to return any info... No errors either, it accepts the command but just does nothing. Haven't reset PMU yet, the cd reader seems to be fine, it's specifically DVDs it is struggling with.
I think the PMU need to be reset , or the problem will remain .

Please can you try to do this , its not too difficult .

This video shows the removal of the lower case , once removed the PMU button can be pressed once , please follow the guide as provided ..

http://www.youtube.com/watch?v=S72X9Gjy5WM

Thanks.

Edited by iteachmac on 9/5/2010 at 5:37 PM EST
iteachmac
iteachmac, The Duke!
Category: Mac
Satisfied Customers: 865
Experience: Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing
Verified
iteachmac and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 7 years ago
Reset PMU, no discernible effects.
Can you please try resetting the Pram again once , as below , and then try to boot to th e OSX install DVD holding C on power on , if you have Mac OSX on CD , please try to boot from the CD version.

Please make sure the Mac OSX install DVD is the first disk the "bootable one " , and that it is spotlessly clean , please hold to the light , and wipe with a soft cloth to make sure .

Can you confirm the DVD drive works ? if it does not , it will have to be replaced to fix this issue and possibly a corrupt Mac HD OSX install ..

You can also try the Command line /sbin/fsck -fy , or repairs from diskutils .

Full guide here :-

http://support.apple.com/kb/ts1417

Thanks.

Edited by iteachmac on 9/5/2010 at 5:56 PM EST
Ask Your Own Mac Question
Customer reply replied 7 years ago
Yep, the DVD is definitely playing up. PMU reset isn't changing it. I've got fsck working, will report back soon, it's taking a little while.

Fingers crossed.
Yes it may take a while to complete .

You can also try :-

Use the command line and the command-line utility, diskutil.
  1. Start up your computer and log in as an administrator.
  2. Open Terminal (/Applications/Utilities).
  3. At the prompt, type the following command and then press Return:
  4. diskutil verify /
  5. diskutil repairPermissions /


Edited by iteachmac on 9/5/2010 at 6:09 PM EST
Ask Your Own Mac Question
Customer reply replied 7 years ago
No luck, it's still going through the same motions.
Please can you expain the issue with the DVD player , also how do you know it is defective? :)

It maybe best to replace the DVD drive with a better one . The lightscribe is a nice touch on the Samsung .
You can laser label and print lightscribe disks / media . This works in Disc cover software..
http://eshop.macsales.com/static_pages/Framework.cfm?page=superdrive/sdl_imac_g4.html
User-installable, detailed instructions included

http://www.belightsoft.com/products/disccover/overview.php


It is very cheap to upgrade the drives days .

If you don't have the required skill to replace the DVD drive , please order the DVD drive from OWC , and ask a local computer shop / tech to install it for a minimal cost .

Otherwise we are stuck in this repetitive loop of fails , we need to archive and install from the install dvd at this point .

If you feel the DVD drive alone to be the reason the OSX install disk will not boot swap out the DVD drive , The Mac HD OSX installation is unrepairable it seems .

Thanks.

Edited by iteachmac on 9/5/2010 at 7:06 PM EST
Ask Your Own Mac Question
Customer reply replied 7 years ago
Just a hunch, because it ran the cd for checking the hardware fine, but won't read either boot DVDs, both seem clean and undamaged. The DVD drive is very inside the hub, nearest place I'll be able to get it looked at is apple store. Think I had better bite the bullet and take it to them.
Yes you can do that , of course .

But they wont supply a faster , better light-scribe DVD drive , just a straight replacement .

The DVD drive from OWC will contain instructions to fit , any mechanically skilled individual will be able to fit the DVD drive , though I recommend a repair shop or electrician / TV repair man ..

I hope it works out for the iMac G4.

There is one other option , if you give apple a call , you may be able to order OSX on CD rather than DVD , this may have only been an option for OSX 10.3 however .

Some later iMac G4s can also run OSX 10.5 leopard . 1GHZ CPU or later .

:)
Ask Your Own Mac Question
Customer reply replied 7 years ago
I'll see what I can do, I'm out in small villages of UK, good technicians are few and far between :)

A cd version would be ideal if I can find one, though if the DVD player is on it's last legs it may be worth replacing anyway.

thanks for all the help.
Ok , I hope you get some assistance , .
http://www.apple.com/contact/

Im in the UK also :)

What area are you in ? and I will try to recommend a company.

Just confirmed OSX 10.4 is available on CD from apple around £15 , read this article , although this OS came out some time ago , Use the contact link to apple if you want to inquire for this CD version explain your DVD version will not load .
http://lowendmac.com/deals/best-mac-os-x-tiger-prices.html


You can also show this video to the technician to install the new DVD drive .


Thanks.

The HDD replacement is the same as the DVD drive replacement . .
http://www.youtube.com/watch#!v=TQ1Y76qfT14&feature=related



Edited by iteachmac on 9/5/2010 at 8:53 PM EST
Ask Your Own Mac Question
Customer reply replied 7 years ago
Outside of Cambridge, border of cambs, herts and Bedfordshire.

Brilliant, ta for that :)
Hi , not sure where that is , i know Cambridge is quite an area , Im in Waltham abbey area so i know Cambridge a little.

You could try :-

http://www.2ndchancepc.co.uk/cambridge.html

01223 833 412

Cambridge offices located at:

Lower Court 2
Copley Hill Business Park
Babraham
Cambridge
CB22 3GN

Thanks.
Ask Your Own Mac Question
Ask iteachmac Your Own Question
iteachmac
iteachmac
iteachmac, The Duke!
Category: Mac
Satisfied Customers: 865
865 Satisfied Customers
Experience: Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

iteachmac is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,552 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,370 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,979 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,468 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Thanks for your help. when i'm done with my iphone and I
hi thanks for your help. when i'm done with my iphone and I switch the off button to turn off screen, it remains off. Also recently my battery seems to rapidly discharge during the day as if … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
My iMac will not boot up. Mountain lion I think. Not sure.
Ive tried turning off and on multiple times. Tried holding the option key down upon starting. An hd icon shows on the screen but mouse won't work… read more
Samuel Kresslein
Samuel Kresslein
Associate\u0027s Degree
177 satisfied customers
Apple iPod Activation lock. Think Apple ID is but don't know
Apple iPod Activation lock. Think Apple ID is***@******.*** but don't know password? What help can you provide? Thank you. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
Every call I make on my iPhone 6 comes back with a call
every call I make on my iPhone 6 comes back with a call failed message. And yes the bill is paid … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I was playing around with iphoto, and I accidentally
I was playing around with iphoto, and I accidentally "replaced" the iphoto library with a new iphoto library (I'm not sure when/how we ended up with 2 separate libraries). In in event, after saying "y… read more
iteachmac
iteachmac
The Duke!
865 satisfied customers
Just updated to Sierra--how do I obtain new background
Just updated to Sierra--how do I obtain new background photos? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I'm trying to sync oberlo and Ali express.com product
Hi I'm trying to sync oberlo and Ali express.com product importer on google chrome on my Mac computer … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,468 satisfied customers
I'm terribly Mac password challenged between iPhone, iCloud,
Hi - I'm terribly Mac password ***** between iPhone, iCloud, Mac ID no matter how many times I reset - it doesn't matter … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
488 satisfied customers
I turned off my iPad right after I bought an audio book. I
I turned off my iPad right after I bought an audio book. I lost it. Can I find it? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
488 satisfied customers
Firefox changed its font size changer today, and I can not
firefox changed its font size changer today, and I can not enlarge the toolbar. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
218 satisfied customers
Need someone to help me figure what has changed with my
Need someone to help me figure what has changed with my Iphone-7+! All incoming calls are sent into a "black hole"! I can't send immessage to my daughter in MS. My message(s) to her appear in "green" … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
488 satisfied customers
Need to set up new credit card. On Apple I pad. Lost old
Need to set up new credit card JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: On Apple I pad JA: Have you installed any updates recently? C… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
My administrator password doesn't work. I don't know, I
I don't know, I don't recall changing administrator password. … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
A .dmg cannot be deleted from a mac air. The app inside is
a .dmg cannot be deleted from a mac air. The app inside is Apple Support Screen Sharing.app and the trash would not delete it because says it is running. What is it and why can we not delete it...can'… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
488 satisfied customers
I need to cleanup my mac of porn and malware and anything
I need to cleanup my mac of porn and malware and anything else that should not be there! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I had to change my email and cannot get into my iPad. Where
I had to change my email and cannot get into my iPad … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
29 satisfied customers
My screen has split and I can't get the full screen back.
My screen has split and I can't get the full screen back … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I just got replacement phone and don't know my I cloud
I just got replacement phone and don't know my I cloud password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,126 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x