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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8997
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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my macbook is not detecting the built-in isight camera. Isight

Resolved Question:

my macbook is not detecting the built-in isight camera. Isight is not recognized in the system profile
Submitted: 7 years ago.
Category: Mac
Expert:  Mike replied 7 years ago.
Chat Conversation Started
Mike the MacMedic :

First try this: Restart:
Press and hold the Command-Option-P-R keys until you hear the chime three times then let go of the keys.

Customer:

I've reset a couple times

Customer:

the software for isight isn't showing up either--it is as if there is no built in camera. photoboth says no camera detected

Mike the MacMedic :

Please go to the Apple logo on the upper left of the screen, go to About This Mac, and tell me the System Version, the Processor and the Memory.

Customer:

10.6

Customer:

2.4 GHz intel Core 2 Duo, 4 GB 667 MHz DDR2 SDRAM

Mike the MacMedic :

Is that 10.6.4? If not run Software Update after you do this: Go to Macintosh HD, then go to Applications folder inside that is another folder called Utilities inside that is an application called Disk Utility. Double click on that and when it opens you will see your hard drive on the left. Highlight your hard drive and click on Verify Disk on the right. If that is OK click on Repair Permissions. If Verify Disk is not OK try to Repair.

Customer:

I've done all this, but nothing has changed.

Mike the MacMedic :

Try this: Resetting the System Management Controller (SMC)
Resetting the SMC on Mac portables with a battery you can remove



  • Shut down the computer.

  • Disconnect the MagSafe power adapter from the computer, if it's connected.

  • Remove the battery.

  • Press and hold the power button for 5 seconds.

  • Release the power button.

  • Reconnect the battery and MagSafe power adapter.

  • Press the power button to turn on the computer.

Customer:

will this impact data on the computer?

Mike the MacMedic :

No

Customer:

ok. be back in a minute,

Mike the MacMedic :

ok

Customer:

ok. I've done all of these steps.

Mike the MacMedic :

Do you see the camera in System Profiler under USB?

Customer:

it says: built in i-sight under USB high-speed Bus

Customer:

it seems fixed! do you know how this problem happens?

Customer:

it would great to know how to avoid it in the future

Mike the MacMedic :

Don‘t know how it happened but now at least you know how to fix it.

Mike and other Mac Specialists are ready to help you