Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac
This answer was rated:

i have got i mark flasing when i reboot my imac.

i have got i...
i have got i ? mark flasing when i reboot my imac.
Show More
Show Less
Ask Your Own Mac Question
Answered in 6 minutes by:
7/25/2010
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11,321
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified
Hi My name isXXXXX hope i can help you.

The folder with question mark (?) means that your Mac was unable to find the startup disk in order to boot your Mac OS. This is because of either the Mac OS system files are corrupted or failure of hard disk. We're not sure whether the problem is with hardware or software...So try these solutions

Reset PRAM and NVRAM (Solution 1)
  1. Shut down your Mac
  2. Locate the following keys on the keyboard: Command, Option, P, and R.
  3. Turn on the computer.
  4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears and before the chime sound.
  5. Hold the keys down until the computer restarts and you hear the startup sound for three times.
  6. Release the keys.

Restart your Mac and immediately hold down the Option key till you are able to see the start up option. From there, if you can see the Macintosh HD then select it and press return key on your keyboard. (Solution 2)

Restart in SafeMode (Solution 3)
Make sure that the computer is shut down. Press the power button. Immediately after you hear the startup tone, press and hold the Shift key. Release the Shift key when you see the gray Apple and progress indicator. Let the Mac bootup...

Let me know how it goes...
Ask Your Own Mac Question
Customer reply replied 7 years ago
no good still comes up with ? no bleep.
Run Disk Utility from the Installation Disk
• Insert the Mac OS X Install/restore disc that came with your Mac, then restart the computer while holding the C key.
• When you see the Spinning gear, then release the C key
• Once on the Installer screen, select Utilities/Installer menu and choose Disk Utility.
• Click the First Aid tab and select the hard drive icon displaying your Macintosh HD (your hard disk's name)
• Click Repair disk and Repair Permission. Disk Utility checks and repairs the disk.
• Once completed, quit Disk Utility
• Restart your Mac.

If that didn't worked, then you have to Re-Install your Mac OS. You can do a Archive and Install. Archive and Install will not remove any of your files,applications, settings etc. It just replaces the system files with new one.

Archive and Install : Read More

Let me know if that works or not..

Best Regards,
Ashik
Ask Your Own Mac Question
Customer reply replied 7 years ago

the repair disk is not hi lighted

 

Try to do Archive and Install.
Ask Your Own Mac Question
Customer reply replied 7 years ago
where is thant can not see it.
Please follow the steps in here : http://support.apple.com/kb/HT1710

If you are using Snow Leopard discs, then there is no Archive and Install option. Just follow the onscreen instructions and Mac will do Archive and Install automatically.
Ask Your Own Mac Question
Customer reply replied 7 years ago
when i get to the screen wheare it says select the disk where you want to install mac os x there is noting there
That means your Mac can't recognize/read your internal hard disk. Can you see your hard disk in Disk Utility ?
Ask Your Own Mac Question
Customer reply replied 7 years ago
yes
Do you have a backup of your files ?
Ask Your Own Mac Question
Customer reply replied 7 years ago
no i have only had the imac for 2 weeks and i did not do a back up silly me i think when i trid to load the xp disk i think a my have formated the hole disk not sure please help wife not happy
Yes, that may be the problem.I think the system files are erased, thats why your Mac can't repair the HD and can't recognize it in Destination screen. So your only choice is, do a Erase and Install. Erase and Install will remove all files from your hard drive and put a fresh OS X in it. So open Disk Utility, select your internal hd and erase it. Close Disk Utility and then install Mac OS X. Let me know how it goes..
Ask Your Own Mac Question
Customer reply replied 7 years ago
tring to reinstall now
Okay...let me know how it goes.
Ask Your Own Mac Question
Customer reply replied 7 years ago

up and runing but lost files and photos

 

many thanks for your help steve.

I'm sorry about the Photos and files, but we can't do anything to get them back because i all files were erased when you tried to install XP.

If you like my service, please click Accept and please leave me a Positive Feedback.

Best Regards,
Ashik
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11,321
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified
Ashik and 87 other Mac Specialists are ready to help you
Ask your own question now
Ask Ashik Your Own Question
Ashik
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11,321
11,321 Satisfied Customers
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc

Ashik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,552 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,370 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,979 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,468 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I installed macOS high sierra version 10.13,1 and know
i installed macOS high sierra version 10.13,1 and know evertime i close lid on MacBook pro 15" early 2011 i have to reboot it to get screen bock on … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
I am in Geneva Switzerland and my Apple iPhone 6.0 shows no
Hello Pearl! I am in Geneva Switzerland and my Apple iPhone 6.0 shows no additional memory is available for downloading the recent update. … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
Cannot get on even tho bought some coins earlier. now my
cannot get on even tho bought some coins earlier. now my password ***** not work for me and will not accept a new password ***** i cannot go anywhere. help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I turned off my iPad right after I bought an audio book. I
I turned off my iPad right after I bought an audio book. I lost it. Can I find it? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
I replaced my cracked screen at Staples and cannot restart
I replaced my cracked screen at Staples and cannot restart my phone … read more
Jon
Jon
Bachelors Degree
394 satisfied customers
Myn mini iPad 4 opens with the apps in a large size thanks.
Myn mini iPad 4 opens with the apps in a large size thanks … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
I can't get my i pad to open. forgot my password. I am not
i can't remember when I purchased it. Probably 2014 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
My MacBookPro I updated overnight this morning it will not
my MacBookPro I updated overnight this morning it will not open I had tried to restore it but it just comes up with a my name and a solid bar underneath???? … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
It is hung up, I changed my network and the ApplTV is no
it is hung up, I changed my network and the ApplTV is no longer connected to the network. When I turn on ApplTV two Icons are displayed ... Computer (I looks like it is selected) and settings. I can't… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
I am trying 2 activate a replacement phone, it is asking for
I am trying 2 activate a replacement phone, it is asking for my Goggle password ***** I can't remember it HELP! … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
Is there a problem between SlingBox and Mac OS High Sierra
Hello Is there a problem between SlingBox and Mac OS High Sierra 10.13.1 … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
I can't play any games because I need to have updates to 6.0
I can't play any games because I need to have updates to 6.0 or more … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
502 satisfied customers
We have an ipad model number MC769LL/A that needs to be
We have an ipad model number MC769LL/A that needs to be updated … read more
Cris
Cris
Desktop Support
Associate Degree
58 satisfied customers
I can in lock the I pad it worked about an hour ago but now
I can in lock the I pad it worked about an hour ago but now will not recognize touch … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
33 satisfied customers
I have approximately 45 songs in my ITunes library of 550+
I have approximately 45 songs in my ITunes library of 550+ songs which have an M4P (protected audio file) setting but all others have an M4A (purchased audio file) setting. All songs were purchased fr… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
My ipad won't accept my passcode. I don't have access to the
My ipad won't accept my passcode. I don't have access to the computer on which the ipad was linked so I can't open it. Is there a work around … read more
Ashik
Ashik
Mac Technician
11,321 satisfied customers
I am trying to sync my itunes catalogue to my new apple
i am trying to sync my itunes catalogue to my new apple phone and having trouble … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
33 satisfied customers
I deleted my mailbox trash. When I went back to my email, I
I deleted my mailbox trash. When I went back to my email, I found that the iCloud box had disappeared. It was the primary address for almost all of my personal mail. I tried a few things but nothing b… read more
Jon
Jon
Bachelors Degree
394 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x