How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Your Own Question
Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
Type Your Mac Question Here...
Tom is online now
A new question is answered every 9 seconds

I have a G5 that will not print to any of the USB connected

Customer Question

I have a G5 that will not print to any of the USB connected printers. I check the printers via USB to my Mac pro and they all work. Any suggestions?
Submitted: 7 years ago.
Category: Mac
Expert:  Tom replied 7 years ago.
Hello and thanks for using

What OS are you running? ie. 10.4.11 or 10.5.6

If you click on the Apple icon in the top left and choose about this mac. It will tell you the version number.

Also let me know what it says next to processor
Customer: replied 7 years ago.
Dual 2 GHz Power PC G5
Expert:  Tom replied 7 years ago.
You might need to reset the power management.

To reset the SMU on a Power Mac G5 do the following:

Turn off the computer by selecting Shut Down from the Apple menu or by holding the power button until the computer turns off.

Remove the power cord from the computer.
Wait two minutes.
Plug in the power cord.

I would also reset the pram. To do so do the following:

Step 1: Shutdown your computer

Step 2: Locate the following 4 keys on the keyboard: Command (Apple key) , Option, P, and R. You will need to hold these keys down simultaneously in step 3. You must do step 3 prior to the Apple logo from appearing on the screen otherwise you must shutdown and try again.

Step 3: Turn on computer and immediately hold down the Command (Apple key ) & Option & P & R key all at the same time.

Keep holding them down. The computer will restart and on the third time you hear a chime you can let go and your computer will start up as normal.

Try to print