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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11183
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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nono ipod is frozen -- cannot turn off -- or play music --

Resolved Question:

nono ipod is frozen -- cannot turn off -- or play music -- tried syncing -- computer will not recognize -- back light remains on
Submitted: 7 years ago.
Category: Mac
Expert:  Ashik replied 7 years ago.
Chat Conversation Started
Ashik :

Hi My Name isXXXXX hope i can help you

We can try to reset your iPod Nano.

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Let me know how it goes...



ok -- it is now connecting -- yea -- thank you -- cannot run without my music!!!!!

Ashik and 2 other Mac Specialists are ready to help you