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Jason Jones
Jason Jones, Mac Technician
Category: Mac
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Experience:  Several years of supporting Mac systems.
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I have mac OS 10.4.11 and I downloaded Skype and

Resolved Question:

I have mac OS 10.4.11 and I downloaded Skype and when I try calling my cousin in Switzerland who has Windows I get a message "recording error". I get the same message when I try to answer her calls. Can anyone help?
Submitted: 7 years ago.
Category: Mac
Expert:  Jason Jones replied 7 years ago.
Good day,

This is an issue with the connection between Skype and one of the media options on your Mac.

- Open Skype
- In the top menu bar, click SKYPE > PREFERENCES > Audio
- Verify that the correct audio, video devices are currently selected
- Also, just to be safe, make sure that your video camera (if you have one) is connected correctly.

Please, update me on your status if you have any questions or concerns.

Thank you // Peace.
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