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VanMagnus Systems
VanMagnus Systems, Mac Support Specialist
Category: Mac
Satisfied Customers: 1151
Experience:  A+ and Network+ with more than 18 years in the IT field. Have worked on MAC's since I was 16.
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mac 10.5.8 constantly freezing--i bought this open box from

Resolved Question:

mac 10.5.8 constantly freezing--i bought this open box from best buy
Submitted: 7 years ago.
Category: Mac
Expert:  VanMagnus Systems replied 7 years ago.
Please futher explain so that I will have a clearer idea of what is the issue. What open box did you buy?
Customer: replied 7 years ago.
open box just means that someone bought it before and then returned it within 2 weeks. best buy apparently "inspects" the computer and then certifies it for resale at a lower price.

when i first bought it, i had a problem sometimes with turning on the computer and/or waking it up from sleep. the computer would stay off. now when i'm using word or the internet, it freezes up randomly, sometimes with or without a spinning beach ball. this has been happening with increased freqency over the last couple of weeks.
Expert:  VanMagnus Systems replied 7 years ago.
When did you but it? How long ago?
Customer: replied 7 years ago.
one month ago
Expert:  VanMagnus Systems replied 7 years ago.
Sir or Ma'am, please return it. It will cost you more with support from us here and out of pocket to try to clean up the mess that the system is. It is under Warranty, so please return it.
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