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Since I upgraded to OS X El Capitan, I keep getting message
Since I upgraded to OS X El Capitan, I keep getting message "Resolving Host" when I try to connect to the Internet. I use Apple's Time Capsule with my Charter Cable service. Charter came out to troubl… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,188 satisfied customers
Hello, I have a new Macbook and can't recall the password *****
Hello, I have a new Macbook and can't recall the password ***** used with my Time Capsule (TC). The TC was originally configured on my old Macbook (which I don't have anymore). How can I retrieve or c… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My 2-year old time machine/airport shuts down in 15 seconds
My 2-year old time machine/airport shuts down in 15 seconds upon power plug in. We experienced a power outage and now it won't start up. plug in power cord, green light for 1-2 sec, yellow light for 1… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
173 satisfied customers
my time capsule is flashing yellow. i have no internet. already
my time capsule is flashing yellow. i have no internet. already called time warner and am able to get internet by connecting motorolla box to my computer. so i can only use 1 computer at a time on lin… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have several computer issues that may be related -- need
I have several computer issues that may be related -- need someone who is Mac-savvy. I have a home network that links a 2009 iMac (my main computer) a MacBookPro, an iPad an iphone and a couple of oth… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I just signed up for comcast cable 4 days ago. I was using
I just signed up for comcast cable 4 days ago. I was using a Motorola Surfboard modem/wireless router to connect with my iMac and my wife's powerbook. OK for about a day, then connection would drop of… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
hello, I am having trouble hooking time capsule to my network.
hello, I am having trouble hooking time capsule to my network. Tried using manual that came with the unit, then went to Best Buy (where I bought it), but nothing seems to help my network to recognize … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I have changed ( or traying to) my internet connection from
I have changed ( or traying to) my internet connection from a slow telephone company system to a superfast cable company. I disconnected my time capsule and put it up again with an ethernet cable to a… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I had a power failure yesterday, and now my Time Machine is
I had a power failure yesterday, and now my Time Machine is not working. I get a yellow light for a few seconds and then it goes away. It was plugged into a surge protector, battery back-up at the tim… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
My apple time capsual is not picking up my broadband signal
My apple time capsual is not picking up my broadband signal and its doing my head in. I have a continuous flashing XXXXX XXXXXght. I have reset and reinstalled as told to but it still wil not work ! H… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hello. I came home to a flashing amber light on my Time Machine.
Hello. I came home to a flashing XXXXX XXXXXght on my Time Capsule. I assume this means there was a firmware update. However, I do not know how to turn the light from flashing amber to solid green. An… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor's Degree
247 satisfied customers
Does the 1TB Time Capsule have an energy saving mode that would
Does the 1TB Time Capsule have an energy saving mode that would not allow it to accept network connections from windows PCs? If I disconnect the power and reconnect the power, Windows machines on the … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
We have a time capsule which we use as for our wireless internet
We have a time capsule which we use as for our wireless internet in the house. Last night we changed the wireless network password, everything was fine. This morning, we can connect to the internet wi… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
new time capsule and new imac....followed directions for setting
new time capsule and new imac....followed directions for setting up time capsule but XXXXX XXXXXght won't stop blinking. However, got message to configure time capsule. The time capsule light had neve… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I have a time capsule; I recently moved from Coeur dAlene
I have a time capsule; I recently moved from Coeur d'Alene Idaho back to XXXXX can not get my time capsule to go green so that my mac can find it. I have reset it and it still continues to blink amber… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hello. I am not using my time capsule as a router right now
Hello. I am not using my time capsule as a router right now (in a house with another) but would like to use it for backup still. It is only showing yellow blinking light. Can you help?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
iMac AirPort Utility does not recognize or find the Ti
iMac 'AirPort Utility' does not 'recognize' or 'find' the Time Capsule ... but the MacBook does! TC light is solid green & "Shared", on MB. OS X are up-to-date, as is TC Firmware via MacBook. All 3 it… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have Airport Admin. Utility 4.2 and need to upgrade to a
I have Airport Admin. Utility 4.2 and need to upgrade to a newer version compatible with using the time capsule as my airport to set up a wireless network. I have cable and a motorola surfer board as … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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