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Why would an HP printer icon disappear from the Dock I need…

Customer Question
Why would an HP printer...
Why would an HP printer icon disappear from the Dock? I need to access it.
Submitted: 8 years ago.Category: Mac
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Answered in 2 minutes by:
6/26/2010
Mac Support Specialist: Engineer John C., Computer Engineer & Mac Enthusiast replied 8 years ago
Engineer John C.
Engineer John C., Computer Engineer & Mac Enthusiast
Category: Mac
Satisfied Customers: 14,638
Experience: I am Computer Science Engineer CompTIA A+ and Cisco certified and have 10 years of experience fixing Macs
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Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.

What exact Mac OS X version do you have ? Go to apple icon, then About this Mac. You will see the version number under "Mac OS X"

Thank you.

Edited by John Cappucci on 6/26/2010 at 9:26 PM EST
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Customer reply replied 8 years ago
This is a Mac OS X Version 10.5.8
Mac Support Specialist: Engineer John C., Computer Engineer & Mac Enthusiast replied 8 years ago

Thank you for your reply :-)

1- Please open Finder
graphic

2- Then double click Applications

3- Find the HP printer icon and double click it to open it

4- If you can't find it, double click "Utilities"

5- Find the HP printer icon and double click it to open it

6- When HP app is open you will see it on the Dock, right click it and select "Keep in dock"

Please let me know if the issue is solved or not, so we can continue troubleshooting

Thank you

John Cappucci
Computer Science Engineer

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Mac Support Specialist: Engineer John C., Computer Engineer & Mac Enthusiast replied 8 years ago
Hello Sir/Madam Smile

Have you tried my solution ?

Thank you

John Cappucci
Computer Science Engineer
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