Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
How do I copy photos from my iphone 5S to my pc. IOS11.2.1.
I just want to copy my photos from my iphone to my pc without having to pay for a program to do that. Is there a way? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I'm trying to copy my pics and videos from my phone to my
Hi, I'm trying to copy my pics and videos from my phone to my computer. I husband has the exact same phone and I imported with no issues from his phone, but it can't find my phone. On Itunes it keep s… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
My Apple 5 iphone tells me that the internal storage is
My Apple 5 iphone tells me that the internal storage is full. I deleted at least 10 videos and several pictures and apps. It registers no change in amount of internal storage. … read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I am having trouble transferring photos from my iphone to my
I am having trouble transferring photos from my iphone to my apple mac as it says the device is locked but when i type in passcode nothing happens. … read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I wanted to load the pictures on my iPhone 5S to my Mac. I
I wanted to load the pictures on my iPhone 5S to my Mac. I was able to do this before, but this time it said photos in the Camera Roll of my iPhone cannot be imported because the device is locked with… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
When I try to download photos from my iphone to my mac book,
Hi! When I try to download photos from my iphone to my mac book, Itunes says that it can not do it "because an invalid response was received from the device". Same from Iphoto: ***** ***** the phone i… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I am having trouble syncing my iPhone 5 or my iPad Air ever
I am having trouble syncing my iPhone 5 or my iPad Air ever since updating my computer to iTunes 12.0.1.26. I keep getting a message asking if it is ok to trust the computer (which I agree to) then a … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My iPhotos will not sinc with my main computer. I have a newer
My iPhotos will not sinc with my main computer. I have a newer version of IPhoto on the new machine. I have the photos on my iPhone, Ipad and laptop but want them on the main iMac. What do I do?… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
How do I transfer my I Photo photos to my I phone? I am able
How do I transfer my I Photo photos to my I phone? I am able to import photos from my I phone with no problem.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
When I try to import photos from my iPhone into Aperture, non
When I try to import photos from my iPhone into Aperture, non of the photos show up to allow import… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have some old iphone backups that have important photos on
I have some old iphone backups that have important photos on them, but itunes does not know where the files are (to restore). How do I either force itunes to restore from the location I provide, or wh… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Is there a way to restore photos from my iPod Touch that were
Is there a way to restore photos from my iPod Touch that were never backed up? This is after an attempt to upgrade my iPod's iOS to the next version. my iPod is now in this state: "Are you sure you wa… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
I hooked my phone up to iTunes for the first time since I have
I hooked my phone up to iTunes for the first time since I have owned it. It has been about 2 years. I thought it backed everything up but I can't find my pictures on the computer. After I let it finis… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
im waiting for my i5 from ups and last night i realized that
im waiting for my i5 from ups and last night i realized that my camera roll photos were not syncing from my i3g. how do i make sure that i dont lose my almost 500 photos when the new phone gets here?… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
When I sync my iPhone (2?) [purchased in 2007], it wont automatically
When I sync my iPhone (2?) [purchased in 2007], it won't automatically download copies of the new photos to iPhoto. I thought that downloading the latest copy of iPhoto [I currently have loaded iPhoto… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Just purchased an iphone 4G (not S). I synced my old phone
Just purchased an iphone 4G (not S). I synced my old phone (3G) and was told to then sync my new phone and all info would transfer. I am stuck because it tells me that I need itunes 10.5 downloaded---… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I am trying to back up my photos from iphone4 in iphoto so
I am trying to back up my photos from iphone4 in iphoto so that I can transfer them onto my new iphone4s. I was instructed to do this by the genius at the apple store to insure that the photos survive… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
itunes is not reconizing my iphone... downloaded snow leopard
itunes is not reconizing my iphone... downloaded snow leopard and installed the newest version of itunes. lost all music on my phone but it is still in my itunes library buy cannot sync phone. when i … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x