Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

i downloaded the update for my 3G iphone and when i synced…

Customer Question
i downloaded the update for...
i downloaded the update for my 3G iphone and when i synced it - my notes, contacts,
calendars and mail did not transfer over. I followed directions to restore iphone and
again when i synced it I cannot retrive my information. Please advise. Thank you
Submitted: 8 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 13 minutes by:
6/23/2010
Mac Support Specialist: Omer Mushahwar, Computer Hardware Engineer replied 8 years ago
Omer Mushahwar
Omer Mushahwar, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 309
Experience: I work with Mac Computers and Servers on a daily basis
Verified

Hi I am one of the experts here on just answer.com

 

1) Can you tell me what version of Itunes you are using?

2) Do you get any error messages when the items don't transfer or does it act like its syncing normally?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I just got a new iPhone 6 from Sprint today. I still have
I just got a new iPhone 6 from Sprint today. I still have my Vorizon iPhone 6 (same model). Ive been able to sync up all the apps but I can't seem to sync my photos or my text messaging. I did a Sync … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Question about iTunes Sync]: --------------------------------- Hi, Could
Question about iTunes Sync]: --------------------------------- Hi, Could you tell me - when you do an iphone / ipad sync (with the newest itunes version / Win7), does ALL of your info/data sync to the… read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
Some of my calendars have disappeared from my mac, iphone
some of my calendars have disappeared from my mac, iphone and icloud. my UK iphone was not linked to 3G or Wifi so still has the data. is there any way to recover the deleted calendars without creatin… read more
Gwtyree
Gwtyree
Technician
54 satisfied customers
I have an Iphone 3GS, and experienced a computer (PC) failure.
I have an Iphone 3GS, and experienced a computer (PC) failure. I have a new hard drive and have downloaded Itunes. I want to be able to have all of the information from my Iphone downloaded into my co… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
4s I phone. I attempted to do a google sync to get my google
4s I phone. I attempted to do a google sync to get my google email, calender and contactrs on my new phone. I followed the instructions but it would not take my password XXXXX asked for the 'exchange … read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
Just purchased an iphone 4G (not S). I synced my old phone
Just purchased an iphone 4G (not S). I synced my old phone (3G) and was told to then sync my new phone and all info would transfer. I am stuck because it tells me that I need itunes 10.5 downloaded---… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a iphone on which the software was updated to IOS-5.
I have a iphone on which the software was updated to IOS-5. Since the update earlier this week, the calendar from by Yahoo account has not transferred over. Any suggestions?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
So--once again I tried to download 5.0 to my iPhone. I was
So--once again I tried to download 5.0 to my iPhone. I was talking with Mike today and he suggested that iTunes restore my phone. When I tried that, the message is that iTunes will download the softwa… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Hi I bought an iPad (32gb wifi only) a few day ago and synced
Hi I bought an iPad (32gb wifi only) a few day ago and synced with my iPhone 4 and iPhone 3G with no problem. I then updated the iPad to 4.3.4 and know my phones can sync ok but my iPad does NOT. All … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I gave my husband apple 3g ;I now have a apple 4gphone. can
I gave my husband apple 3g ;I now have a apple 4gphone. can I have specific directions how to download my old phone 9pictures, calendar,etc) onto my 4g. I am a senior citizen and having a difficult ti… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just updated my Agendus app on my iTouch. Now it crashes
I just updated my Agendus app on my iTouch. Now it crashes when I try to enter a time for an event. I saw before uploading the update that if a crash happens I would need to delete and restore the Age… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
My iPhone 3G has stopped syncing calendars and contacts with
My iPhone 3G has stopped syncing calendars and contacts with MobileMe since I upgraded to iOS4. How can I get it working again? My iMac still syncs fine with MobileMe.… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
When I synch my iPad calendar, duplicate items show up, some
When I synch my iPad calendar, duplicate items show up, some of which are not even on my MacBook Pro.… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Hi, Looking for help with a syncing problem with my iphone
Hi, Looking for help with a syncing problem with my iphone 3GS. I did the new 4.0 software update that was released at the end of June with no problems. But then replaced my 3GS due to a crack in the … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
having difficulty accessing my account to resolve i-phone issues.
having difficulty accessing my account to resolve i-phone issues. tried change in pass word without success. up graded i-phone to 3G need to transfer info from old i-phone to new 3G, i.e. contacts, ph… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
Considering an iphone purchase Can I move my phone numbers
Considering an iphone purchase Can I move my phone numbers and addresses for an apple compatible Palm Desktop installation to an iphone? My hardware is iMac desktop Ver 10.5.8… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I have a 3gs iphone with a company exchange mail account and
I have a 3gs iphone with a company exchange mail account and my business calender. When I sync with my Macbook the Iphone calender entries dont appear in the Mac ICal. am I doing something wrong? Than… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Hello, I have an iphone and want to download the updates to
Hello, I have an iphone and want to download the updates to my contacts but I cannot find the account that was set up of me to sync the phone. It syncs with itunes but not my computer. your help is ap… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x