Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have upgraded from an iMac 24/SD (OS X v.10.5.8) to a iMac
I have upgraded from an iMac 24/SD (OS X v.10.5.8) to a iMac Retina 5K (OS X v. 10.10.5 - Yosemite), and would like to move my Photoshop CS2 & InDesign CS3 Programs to the new computer. Is this possib… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
Hi Daniel,I installed CS5 on my white 17" iMac OS 10.6.3.
Hi Daniel, I installed CS5 on my white 17" iMac OS 10.6.3. I created a new document in Indesign and everything was good until I tried to open an old doc I had created in either CS2 or CS3. I get "Inde… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I need to get software updates for CS3 Design Premium and
I need to get software updates for CS3 Design Premium and CS5 Design Suite from Adobe. I have paid for them both. My iMac hard drive crashed and I lost my InDesign, Illustrator and Photoshop applicati… read more
Tom
Tom
3 years college
671 satisfied customers
I upgraded my iMac 21.5 inch to OS X Lion 10.7.4 My Photoshop
I upgraded my iMac 21.5 inch to OS X Lion 10.7.4 My Photoshop CS2 is no longer supported. What are my options?… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
Hi Eric, New problem! IMac, OS x - 10.5.8 (been thinking
Hi Eric, New problem! IMac, OS x - 10.5.8 (been thinking about the upgrades, but haven't done it yet) 2.8Ghz Intel Core 2 duo 4 GB 800 Mhz DDR 2 SDRAM "Programmes unresponsive", had to force quit. Var… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am running Mac OS X 10.6.8 and am unable to launch Adobe
I am running Mac OS X 10.6.8 and am unable to launch Adobe Indesign CS5 (and a number of other Adobe products in the CS5 suite). If I switch to a different user and launch it runs fine. In the past I … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I recently purchased the Adobe CS5 Design Premium Upgrade for
I recently purchased the Adobe CS5 Design Premium Upgrade for Macintosh. I requested the actual media (rather than using the download method), which recently arrived. I am upgrading from CS3, which I'… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
When I try to use Acrobate I always start cr5 first. But inevitably
When I try to use Acrobate I always start cr5 first. But inevitably a screen saying another Adobe product must be started before I can gain admittance. Colin Rutledge… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have downloaded CS5 Premium for a trial on my iMac OX 10.6.3.
I have downloaded CS5 Premium for a trial on my iMac OX 10.6.3. I have uninstalled my CS4 because of a difficulty that I had hoped would not happen on CS5, but it did. It is very frustrating but I hop… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am currently using CS5 Master Suite on a trial basis. It
I am currently using CS5 Master Suite on a trial basis. It is obvious this is more powerful than I need, I would like to change to Design premium CS5, at least on trial, it looks much closer to what I… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
Hello I bought a new iMac Saturday and Tekserve transferred
Hello I bought a new iMac Saturday and Tekserve transferred all my G4 files to a hard drive - La Cie. I set up the new iMac and found a ton of my files on my new Mac. However, there is one important f… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Adobe CS3 wont run on OS 10.6.4 My MacBook, running OS10.5x,
Adobe CS3 won't run on OS 10.6.4 My MacBook, running OS10.5x, died. I replaced it with a Mac Mini which runs OS 10.6.4. When I tried to launch Acrobat Professional 8.2.4, I got the message to that I h… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
Help with Pdfs crashing InDesign 2.0 Were a small newspaper and web press o
Help with Pdf's crashing InDesign 2.0 We're a small newspaper and web press operation in West Texas. Recently a client switched to ID CS5 running on new intel macs. The pdf's exported from CS5 crash o… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am running InDesign CS4, and when I try to open it I get
I am running InDesign CS2, and when I try to open it I get a window Personalize Your Software> It asks for my name and InDesign's serial number. It refuses to accept the serial number I have for Ad… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have CS2 Macintosh. Today, for the first time I am unable
I have CS2 Macintosh. Today, for the first time I am unable to launch InDesign. A window asks me to PERSONALIZE YOUR SOFTWARE. I put in my serial # XXXXX it says that it is invalid. I have re-typed it… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
My Adobe Indesign, part of a CS2 creative suite, is suddenly
My Adobe Indesign, part of a CS2 creative suite, is suddenly asking for the serial number in order to personalise my software. But it won't accept the serial number I have. Both Photoshop and Illustra… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I have had my InDesign program since it initially came out.
I have had my InDesign program since it initially came out. I have the CS2 version. I love it. AND ... I recently installed Leopard on my MacBook Pro. Now my InDesign is not working properly. It's slo… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Using Adobe Photoshop Cs2. When I open the program, it ...
Using Adobe Photoshop Cs2. When I open the program, it quits. After reopening, and working on an image, when I try to save the image it quits again. Tried reinstalling program, didn''t work.… read more
Aggie Mac Master
Aggie Mac Master
Bachelor's Degree
228 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x