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hi guys, itunes says it cant locate some of my music files.

Customer Question
i have tried consolidating, it...
hi guys, itunes says it cant locate some of my music files. i have tried consolidating, it says the filename is XXXXX XXXXX or invalid. i have tried putting all files from my external hard drive in the i tunes folder manually, but it still cant find them! what am i doing wrong?!
Submitted: 8 years ago.Category: Mac
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Answered in 1 day by:
6/21/2010
Mac Support Specialist: Omer Mushahwar, Computer Hardware Engineer replied 8 years ago
Omer Mushahwar
Omer Mushahwar, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 309
Experience: I work with Mac Computers and Servers on a daily basis
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Hi I am one of the experts here on just answer.com

 

You will get this error if just one song has a file has too long a name or an invalid character in the file name.

 

Could you tell me what version of Itunes you are using?

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Customer reply replied 8 years ago
im running i Tunes version 9 (9.0.2.25)
how do i find out which of the filenames is too long?
Mac Support Specialist: Omer Mushahwar, Computer Hardware Engineer replied 8 years ago
one way to do it is by eye if you look and see that something looks really strange, however its not the best

if you go to http://itunesfix.com download the fix its a java script file. Save this to your desktop double click on the file and it will open itunes and browse through and see what files are too long to consolidate.
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