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I have bought a VPN, but when I installed it, I lost my wi…

Customer Question
I have bought a VPN...
I have bought a VPN, but when I installed it, I lost my wi fi connection.
I then reconnected the wi fi and the VPN showed as not configured
I am not a computer buff so did not retry the VPN as am worried at losing my wi fi connection.
Also, not sure how to use the VPN, do I simply open it and continue using the internet as before ie through Safari.
Submitted: 8 years ago.Category: Mac
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Answered in 10 hours by:
6/18/2010
Mac Support Specialist: Kyle Brockman, Mac Genius replied 8 years ago
Kyle Brockman
Kyle Brockman, Mac Genius
Category: Mac
Satisfied Customers: 114
Experience: 5 yrs. experience building, repairing, maintaining and configuring macs in a corporate environment.
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What VPN hardware did you buy, or can explain the setup some more for me?
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Customer reply replied 8 years ago
No hardware, I subcribed to Lamnia, who sent me the configuration information with guidelines on how to configure the VPN configuration on my Macbook (10.4.11). Which worked and connected, only when I closed the VPN did I discover that the wi fi connection was disconnected.
Mac Support Specialist: Kyle Brockman, Mac Genius replied 8 years ago
I haven't used this product before, but I have setup VPNs. Does that have an installer program or do you set it up with the vpn client that is already on your mac?
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Customer reply replied 8 years ago
Using the vpn client in the mac
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