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Pearl. I just bought a new iPhone today and I wanted to
Hi, Pearl. I just bought a new iPhone today and I wanted to download my playlists and movies from my iTunes page. I downloaded the iTunes app onto my new computer, but none of my music and videos appe… read more
Cris
Cris
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I have purchased music from iTunes in the past(a number of
I have purchased music from iTunes in the past(a number of years ago) and I would like to load them on to my iPad and I phone. How can I get them … read more
John T. F.
John T. F.
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Two Decades Field Experience
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My PCs hard drive crashed and was replaced. Unfortunately,
My PC's hard drive crashed and was replaced. Unfortunately, iTunes was not backed up anywhere. Fortunately, all my music was on an external hard drive. So, I have access to all of my music and it's al… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I want to share some iTunes content with my friends computer
I want to share some iTunes content with my friend's computer in UK. I will be visiting her and want to watch some TV shows I have bought from iTunes and have in my personal libary. Can I access my US… read more
Mike
Mike
Mac Medic
Some college
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My iPad is downloading over 80 songs etc. that it found in
My iPad is downloading over 80 songs etc. that it found in iCloud. They were for my iPod and not my iPad. I have some audio books and movies that I have bought and want on iPad. How does one stop down… read more
webpagesby22
webpagesby22
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I have an original iPad. I have had 12 videos on in, then
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Vinod Menon
Vinod Menon
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Hi Purchased ipad 2 on Dec 26 - loaded many apps, etc. - dropped
Hi Purchased ipad 2 on Dec 26 - loaded many apps, etc. - dropped on rug and cracked glass so went to Apple store and bought a replacement. Before going, I backed up the ipad to my computer and a memor… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
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I downloaded a couple of movies on iTunes and they all downloaded
I downloaded a couple of movies on iTunes and they all downloaded fine. I then deleted some other movies that i didn't want anymore and i stored them and emptied them in the trash. When i turned my iT… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
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I have multiple Mac devices--2 laptops, an iPad, a nano and
I have multiple Mac devices--2 laptops, an iPad, a nano and an iPhone--and have purchased any number of songs through iTunes. The trouble is that I can't get them to load onto more than one device. Ea… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
While my phone was charging it somehow lost all of my text
While my phone was charging it somehow lost all of my text messages from everyone. Is there any way to retrieve them? So many pics, videos and memories are all gone. Thanks… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have purchased a bunch of TV shows form iTunes thinking I
I have purchased a bunch of TV shows form iTunes thinking I would be able to burn them onto DVDs and watch them on my TV... but I cannot figure out how to burn these onto a DVD. I need these for tomor… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I recently plugged in my iphone to synch the contacts photos
I recently plugged in my iphone to synch the contacts photos etc but when i also updated the phone all my itunes purchased games music and videos appears deleted. I also lost all data on phone and I h… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
iam not able to download any thing i bought on itunes ive asked
iam not able to download any thing i bought on itunes ive asked before andpayed my moneygbut stillno help… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
687 satisfied customers
where are my movies downloaded from itunes stored on my ipod
where are my movies downloaded from itunes stored on my ipod touch? I downloaded a full length movie from itunes but it isn't anywhere on my ipod, it isn't under videos either. Only my downloaded musi… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hello I had to re-install Win 7 OS on my laptop. Then of
Hello: I had to re-install Win 7 OS on my laptop. Then of course re-installed itunes and checked my libraries. There were no movies and a handful of apps out of about 88. There were over 850 tunes in … read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
237 satisfied customers
iTunes 9.2.1.5 rented movie freezing in windows 7 pro
Hi, I'm running windows 7 professional and iTunes 9.2.1.5 Every time I try to launch a rented movie in iTunes, iTunes freezes up and I have to hard close the program. Also, when I view a movie trailer… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
237 satisfied customers
i logged onto my g4 powerbook for the first time in a few weeks
i logged onto my g4 powerbook for the first time in a few weeks and opened itunes. my entire library of over 3000 songs was gone. the entire itunes was empty as at was when i first downloaded it. my e… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
like many who posted with you before, I can not play songs
like many who posted with you before, I can not play songs in iTunes, as I get an error message saying it can not find the original. I can see the original MP.3 file on my external drive, and in my IT… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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