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My new MAC portable finds my wireless modem as long as it is…

Customer Question
My new MAC portable finds...
My new MAC portable finds my wireless modem as long as it is functioning as a MAC. When running Vista it won't even try - only looks for dial up. How fix?
Submitted: 8 years ago.Category: Mac
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Answered in 8 minutes by:
6/10/2010
Mac Support Specialist: Ashik, Mac Technician replied 8 years ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,443
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi My name isXXXXX hope i can help you

How did you installed Windows on your Mac ? Bootcamp, Parallels or ??
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Customer reply replied 8 years ago
Bootcamp.
Mac Support Specialist: Ashik, Mac Technician replied 8 years ago
Have you installed latest bootcamp update ?

Which version of Vista is this ? 32 bit or 64 bit ?
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Customer reply replied 8 years ago
I'm sure it is 32 bit. It worked on a previous macbookair. Maybe I'm just doing the wrong things. Maybe if you walked me through the usual approach it would work.
Mac Support Specialist: Ashik, Mac Technician replied 8 years ago
I'd try my best. First i want you to install these two updates from Apple.

Download and install this Boot Camp Drivers Update 2.2 for Windows, then restart your Mac and then install this Boot Camp Software Update 3.1 for Windows 32 bit. Then restart your Mac and see if it recognize the Wireless. Let me know if that worked or not..

Best Regards,
Ashik

Edited by Ashik on 6/10/2010 at 8:37 PM EST
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Mac Support Specialist: Ashik, Mac Technician replied 8 years ago
Sorry, links didn't added in the previous post..here is the updated.

Download and install this Boot Camp Drivers Update 2.2 for Windows, then restart your Mac and then install this Boot Camp Software Update 3.1 for Windows 32 bit. Then restart your Mac and see if it recognize the Wireless. Let me know if that worked or not..

Best Regards,
Ashik
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,443
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Ashik and 87 other Mac Specialists are ready to help you
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Customer reply replied 8 years ago
I am making progress. I have downloaded the first of these files onto the thumb drive using my desktop machine. The second one says it will take 20 minutes. Then I will try putting into the portable. I haven't given up yet and still hope your solution will work when I manage to do it.
Customer reply replied 8 years ago
I am going to pay you even though the problem is not yet solved, because I think your solution will ultimately work. The machine would not let me install either of those files until after I had installed various service packs. Working the way I am that will take days, but it should solve the problem when I am done. It appears to have been caused by a mismatch of the new MAC operating system and a too old Windows one.
Mac Support Specialist: Ashik, Mac Technician replied 8 years ago
Hi,
Sorry for the delay..I have some questions :
"...files until after I had installed various service packs." What are those various service packs ? Have you installed any third party drivers ?

I will continue to help until i give up...
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