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Have just taken time capsule out of storage - last used 2015
Have just taken time capsule out of storage - last used 2015 - connected to network and updated firmware fine. But I note past folder from 2015 and prior are greyed out - I would like to access this h… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
I have a few computers backed up on my time capsule. Open
I have a few computers backed up on my time capsule. Open and get data, windows for the three computers but when I click on the icon it flashes and doesn't open?? … read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
I am getting the sparse could not be processed error ,
I am getting the sparse bundle could not be processed error … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I've been having issues backing up my IMac with Time Machine
Hi, I've been having issues backing up my IMac with Time Machine for the past few days. During the last backup the IMac was powered down inadvertently and I've been unable to get the issue resolved. T… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Cant see time capsule either in Finder, or in Time Machine
Cant see time capsule either in Finder, or in Time Machine control panel. Yet I can see it fine on my MB Air. And MBA backs up fine on TC… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
When I boot up my Macbbok Pro I want it to be able to access
When I boot up my Macbbok Pro I want it to be able to access both NETWORK hard drives right away. Hard drives meaning Time Capsule 1 and Time Capsule 2. It automatically attaches with Time capsule 1 o… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My Time capsule did not complete backup. Error message: The
My Time capsule did not complete backup. Error message: The backup disk image “/Volumes/Data/Ewan Masson's MacBook Pro.sparsebundle” could not be accessed (error -1).… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
how to speed up the initial backup? It takes forever, current
how to speed up the initial backup? It takes forever, current estimate is one week for 300 GB… read more
Daniel
Daniel
Mac Genius
High School or GED
4,770 satisfied customers
when I woke up this morning, my imac looked like it restarted
when I woke up this morning, my imac looked like it restarted for some reason. When I tried to print something it said "no printer detected" or something like that. I tried to reset my Printer and Fax… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi Mike Im having problems with Time Machine on my Mac -
Hi Mike I'm having problems with Time Machine on my Mac - getting the error message 'The backup disk image “/Volumes/Data/Ashcroft's iMac.sparsebundle” could not be accessed (error -1)." Can you help?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I cant backup my Time Machine to Time Capsule. I get a "Time
I can't backup my Time Machine to Time Capsule. I get a "Time Machine Error. The backup volume is read only" message.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am trying to backup my iMac via Time Machine to a 1 terrabyte
I am trying to backup my iMac via Time Machine to a 1 terrabyte Time Capsule. Used it with no problem for two years plus. We had a power outage during a backup on 1-8-2012 and the whole system shut do… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
I downloaded Lion on my office mac and since I did I cannot
I downloaded Lion on my office mac and since I did I cannot backup to my time capsule. Please help.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a new time machine and a sparse bundle backup of a generation
I have a new time machine and a sparse bundle backup of a generation 1 macbook air I now have a new macbook air and would like to download a few select files from the sparse bundle. How do I do that?… read more
SalemMac
SalemMac
46 satisfied customers
I backed up my hard drive with Time machine. Installed a new
I backed up my hard drive with Time machine. Installed a new hard drive, formatted it, now want to recover the files from the back up. I can see the folder, but cannot get the backup to "go". What hav… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor's Degree
247 satisfied customers
Installed a new hard drive. Put system on it so it works.
Installed a new hard drive. Put system on it so it works. now trying to restore from time capsule. I backed up the computer just before i installed the new hard drive. Now when I go through the proces… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have been using Time Machine to back up my Mac OS X and my
I have been using Time Machine to back up my Mac OS X and my computer crashed this weekend. I bought a new Mac OS X today and went to retrieve my files from Time Machine and the latest files it backed… read more
Kyle Brockman
Kyle Brockman
Associate Degree
114 satisfied customers
Hi - My Macbook Pro (OS 10.5.something) is at the repair
Hi - My Macbook Pro (OS 10.5.something) is at the repair shop waiting for a new motherboard. I won't get it back for at least a week. In the meantime, I have the time capsule for with all the backup, … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,770 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

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IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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