Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

Connected iPhone to iPad via photo adapter (USB) and synched/dumped

Customer Question
pics into iPad. AccidentAlly hit...
Connected iPhone to iPad via photo adapter (USB) and synched/dumped pics into iPad. AccidentAlly hit delete and my most recent photos disappeared. iPad photos were replaced with the first two thirds of what was on my iPhone.

The iPhone says No Photos or Videos. Any chance I can undelete or otherwise recover lost photos? I wasted money on the adapter. What use is it to dump my pics in the iPad only to wipe out everything with only the items I dump in (and even worse, lose my photos that I dump)?
Submitted: 7 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 12 minutes by:
6/1/2010
Mac Support Specialist: robgranholm, Mac Genius replied 7 years ago
robgranholm
robgranholm, Mac Genius
Category: Mac
Satisfied Customers: 691
Experience: 2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.
Verified
There's no way to recover those deleted photos, I'm sorry to say! The device is meant to either copy the items from a camera or iPhone to the iPad so it can clear space on the device (photographers love this feature), or transfer them (and then deleting afterwords). What doesn't make any sense here is why the iPad photo's we're replaced...are you sure about this? I can only imagine this would happen if your iPad did not have any space left. Hitting the delete option is what allowed items to be erased though, I wish there was a recover for photo's but if their not on a computer somewhere, they are gone. Sorry, wish I had better news.
Ask Your Own Mac Question
Customer reply replied 7 years ago
Okay I lost pics. Are you telling me I can just dump into the iPad and it won't delete the contents in the iPad. I will try again and just hook it up and hit nothing, and it will just add to the pictures in the iPad.

But I can't dump into an album, I have created 4 albums, but all the iPad let's me do is copy, but not cut or paste.I keep pushing down but no option to cut or paste like I get with the iPhone.

Worst problems are with iTunes. I have a designated file in my window 7 laptop where I synch all my big iPad file. Never sure if what is on the iPad will add to the pc file, delete and replace the contents of the pc file, copy from pc file to iPad, swap, delete, overwrite, WTF. These are easy questions for you, but I can't find this basic stuff online.

I HATE ITUNES AND NEED HELP. Also I can't get all my apps to recover on the new iTunes on my new laptop. Every time I have to backup and restore iPhone to factory settings via my new iTunes on new pc, when I restore my iPhone no apps are ther, requiring me to restore from the old ituwnes (same account number, just a different pc). So I have lost tons of stuff and always have to go back to where I was in time from Dec 09. All items in 2010 are lost. I know you gotta simple fix don iTunes. I curse Apple every time I venture in to the non-user friendly iTunes. They act like we all grew up with iTunes, cause I can find no instructions.

I know you can quickly guide me through this Apple 101. I have to master iTunes so I can use this iPad and iPhone. It would be cool if in iPad I could move arou d my pics and make sense of the photos without losing them.. TAKE YOUR TIME I GOT ALL DAY. I WILL BE ASKING A COUPLE FOLLOW UPS PROBABLY.
Mac Support Specialist: robgranholm, Mac Genius replied 7 years ago
Well the first issue which is easy to get confused on, is that an iPhone and iPad can only be synced to one computer, that's the cold hard fact. There are some work arounds but basically if you try to plug it into multiple computers, it's going to ask you to restore it and wipe out all the data each time. You need to stick with one computer, from the old laptop to the new laptop. The "big iPad file" is locked and in only a format the iPad can read so you can't really see exacly how big it's going to be, it's correlated with what you load onto it inside iTunes. ... and for the original question, yes it should just add pictures to the iPad...and then to get the pictures off the iPad you need to sync the iPad with the computer, that will pull the pictures off the iPad back onto the computer. Oh and feel free to follow up with questions...I'll be around as well.

Edited by robgranholm on 6/1/2010 at 1:20 PM EST
Ask Your Own Mac Question
Customer reply replied 7 years ago
I need to use only my new laptop to deal w iTunes. I know that. But there is something I need to do to get everything onto the new pc and iTunes. I can't figure out what to do to get the old apps onto the new pc. Your not telling me that I lose all my old apps I have purchased because they ride only with the old pc. Is iTunes so shortsighted that a person cannot move all their crap onto a new laptop? I am beholden to the original location of my iTunes. I think there has to be a way to synch and move it all. But as usual, I can't tell if I lose stuff, add stuff, delete , stuff, Synch to me should men all the stuff on both devices is added together for double the items in both the iPhone and the iTunes backup. But instead I live in fear of what the heck will be deleted from which device when all I want to do is dump ALL my apps, photos, etc into iTunes making it grow ever larger but never overwriting.

I am now unable to fully backup my iPhone on iTunes on the new laptop.. When I go to restore only the c
Apps and photos of 2010 show up, if that. Basically when I restore there are no apps,,,
Mac Support Specialist: robgranholm, Mac Genius replied 7 years ago
Got it. How frustrating. You can move things to the new computer, but there's no built in way for iTunes to do it. Basically you are on your own to transfer the entire iTunes library and all the contents to the new computer. There are various ways to do it...you can put everything on discs to transfer it over, if you know how to link the computers over the network you can do that...but it's a lengthy process. Basically you need to rebuild your library on the new computer if your iTunes content on the old PC is all over the place. I can tell you that downloading an app or song you paid for already is FREE the second time...so you can re-download the content on the new laptop without a charge. That should at least help you rebuild the library on the new laptop...that way you won't have to do a restore which sounds like it's not working well anyway... you can just completely start over and wipe the iPhone of the old data...and put the new content from the new laptop on (which should be same because, again you've transfered all the content over from the old laptop) ... i know it's an annoying process...I wish there was a big easy TRANSFER ALL TO NEW COMPUTER option in iTunes...but alas there's not. Thats the reality of it. I can also tell you on a PC most of the songs and content should be in the "My Music" folder, but that's not a guarantee...it'll take some folder cleaning to move over all the content to the new iTunes. Wish I could do more for you!
robgranholm
robgranholm, Mac Genius
Category: Mac
Satisfied Customers: 691
Experience: 2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.
Verified
robgranholm and 87 other Mac Specialists are ready to help you
Ask your own question now
Ask robgranholm Your Own Question
robgranholm
robgranholm
robgranholm, Mac Genius
Category: Mac
Satisfied Customers: 691
691 Satisfied Customers
Experience: 2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

robgranholm is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My iPhone 6sis disabled. the message is "iPhone is disabled.
my iPhone 6sis disabled. the message is "iPhone is disabled. connect to iTunes." … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
My iPhone 5s displays the message" iPhone is disabled,
My iPhone 5s displays the message" iPhone is disabled, connect to iTunes" - what do I need to do to connect to iTunes ? online ? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,394 satisfied customers
I am trying to download from iCloud iPhone 6 to new iPhone
I am trying to download from iCloud iPhone 6 to new iPhone 8 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
I have an IPHONE 7 and the screen says Iphone disabled
hi Pearl, I have an IPHONE 7 and the screen says Iphone disabled connect to Itune … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
I put my iPhone 6 plus to charge, now it says iPhone is
I put my iPhone 6 plus to charge, now it says iPhone is disable connect to Iturnes … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
121 satisfied customers
I just bought a new iphone 8. im trying to erase the iphone
I just bought a new iphone 8. im trying to erase the iphone 5 that I have and somehow forgot a restrictions passcode. I don't even remember setting one up … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,507 satisfied customers
IPhone says iPhone is disabled, connect to iTunes, using
IPhone says iPhone is disabled, connect to iTunes, using husbands iPad, do know how to sync … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
Powering on iPhone. iPhone is disabled connect to iTunes. I
powering on iPhone. iPhone is disabled connect to iTunes … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
I lost my iPhone in an Uber and find my iPhone was not
I lost my iPhone in an Uber and find my iPhone was not turned on … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
IPhone says iPhone is disabled connect to itunes when i
iPhone says iPhone is disabled connect to itunes when i connect to iTunes it says could not connect to this iPhone the value is missinh missing* … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
My iphone 6 says iphone is disabled....HELP.? GIVE ME A
JUST DAYS AFTER MY SCREEN WAS CRUSHED. ALL INFO BACKED UP LAST WEEK TO ICLOUD … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
IPhone IOS 11.2.1 My iPhone keeps getting slow and crashed
iPhone IOS 11.2.1My iPhone keeps getting slow and crashed time to time.It seems that it has a virus on it !!! Some times it gets a bit hot.How can I reinstall the IOS on it ?… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
Is it possible to determine if a iPhone that was unlocked
Is it possible to determine if a iPhone that was unlocked has been activated? I mailed it and did not send tracking. I don't know where the phone is right now. I mailed it to a friend and want to know… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,507 satisfied customers
My iPhone keeps locking up. Iphone 6. For about a month. I
My iPhone keeps locking up JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iphone 6 JA: How long has this been going on with your Apple device? What ha… read more
Cris
Cris
58 satisfied customers
I cannot turn off my Iphone. Iphone 6S. 5 minutes. No--but
I cannot turn off my Iphone JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Iphone 6S JA: How long has this been going on with your Apple device? What … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
My iPhone 6s plus is "stuck" on headphones? Its my iPhone 6s
its my iPhone 6s plus that is stuck but I am typing here on my MacBook air. … read more
RandyNetwork Tech
RandyNetwork Tech
1,749 satisfied customers
It will not hold a charge. IPhone iPhone 7. About a year
About a year ago. Ihavetriedturning it off and deleting old emails, etc. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Not paying to fix is iPhone. Message reads...iPhone
not paying to fix is iPhone. Message reads...iPhone disabled...connect to iTunes. How if it is disabled? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,016 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x