Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

My husband has a named email address via TheName and receives

Customer Question
it on his mac -...
My husband has a named email address via TheName and receives it on his mac - Entourage. Server Tiscali. He receives an enormous amount of spam. How best to stop it.
Submitted: 7 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 hours by:
5/1/2010
Mac Support Specialist: loadedmind, Mac Support Specialist replied 7 years ago
loadedmind
loadedmind, Mac Support Specialist
Category: Mac
Satisfied Customers: 359
Experience: Several years experience as consultant, corporate I.T. & sysadmin.
Verified
Welcome to JustAnswer! I'm John.

When your internet service provider fails to put sufficient methods in place to block a reasonable amount of spam, there are a couple of things you can to do address this issue:

First, forward the spam email to [email protected]tiscali.com to let them know what their filters aren't blocking.

Second, within Entourage, you have a Junk Mail feature. This allows you to mark messages as junk/spam and, as you continually add emails to the list, Entourage will attempt to "learn" what you deem as spam and attempt to automatically flag messages for you. This can be a good thing and a bad thing. The good thing is, obviously, you have less spam to contend with. The bad thing is that it can sometimes guess wrong. So, from time to time, you need to check the junk email folder for items that might be legitimate. Also, have it in the back of your mind that if someone complains they sent you email and you haven't responded, it might have gone into the Junk folder. It's kind of a catch22, but I think you'll appreciate it more than it becoming a pain to babysit.

One last important note regarding spam. If/when you or your significant other receive email that you never asked for and you get the option to Unsubscribe toward the bottom of that message, DON'T CLICK IT. In most cases, what you're actually telling the sending authority is they've found a "live one" and will continue to send email your way. In some cases, they may have a relationship with other organizations and will sell/share your legitimate email address with them. In keeping with this philosophy, you need to be cautious about who you're providing your email address to. Seemingly legitimate forms that require you to register to be able to post to their site may actually be giving out your information to other people who will, in turn, send you more email you never asked for. Be mindful about filling out such forms and, additionally, you might even think about creating a new email address specifically for the times when you're asked to provide your email address to register.

If the information I've provided meets with your approval and resolves your issue, please let me know and you can Accept the answer (and if possible, leave positive feedback). If not, please DO NOT Accept the answer. Instead, let me know what happened and we'll try some more things or I can refer you to another Expert who may be able to help you further.

Regards,
John
Ask Your Own Mac Question
Customer reply replied 7 years ago
Thank you for your suggestions.

About 50 spam are received in the morning and another 50 at least during the day. To forward each one [email protected] would take time and spammers are constantly generating new addresses.

Your second suggestion has already been tried and seems to have no effect with Entourage. I have the same option on aol and it works perfectly.
Mac Support Specialist: loadedmind, Mac Support Specialist replied 7 years ago
Well, ok, you can also purchase spam filtering software, but I wanted to give you the free options up front. The one reportedly most successfull among the anti-spam software is Spam Sieve found here:
http://c-command.com/spamsieve/

Outside of this, to be quite honest, given your request for assistance relevant only to Entourage and the server-side not blocking it, this would be your best bet.

Regards,
John
loadedmind
loadedmind, Mac Support Specialist
Category: Mac
Satisfied Customers: 359
Experience: Several years experience as consultant, corporate I.T. & sysadmin.
Verified
loadedmind and 87 other Mac Specialists are ready to help you
Ask your own question now
Ask loadedmind Your Own Question
loadedmind
loadedmind
loadedmind, Mac Support Specialist
Category: Mac
Satisfied Customers: 359
359 Satisfied Customers
Experience: Several years experience as consultant, corporate I.T. & sysadmin.

loadedmind is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have purchased a new Mac and downloaded my files from my
I have purchased a new Mac and downloaded my files from my external back up drive. Everything seems to be working except my mail account. I have a hotmail account which downloads as mail on my laptop … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,104 satisfied customers
I have recentley purchased a new I phone 8s. I went to a
Hi! I have recentley purchased a new I phone 8s. I went to a telstra shop to buy and get phone setup. They couldnt transfer my contacts from my old phone and have told me to contact Apple to restore m… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,104 satisfied customers
When I turn on my ipad it is telling me that Activation
When I turn on my ipad it is telling me that Activation required … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,104 satisfied customers
It won't accept my Apple ID that goes with my Ipad. 10.5 or
It won't accept my Apple ID that goes with my Ipad … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,104 satisfied customers
I did sent you a request a few weeks ago and I am wondering
Hi Jason, I did sent you a request a few weeks ago and I am wondering if I missed your reply, as I understand now that a reply was sent and I might not have seen it. Can you send it again. … read more
Kris R
Kris R
IT Manager
Computing
2,652 satisfied customers
Want to know how I can get kendel books on my I pad. I have
Want to know how I can get kendel books on my I pad. I have an app, … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
37 satisfied customers
Reset ipad but still linked to itunes apple account. not
hi reset ipad but still linked to itunes apple account. not able to contact previous owner to remove/delete itunes/apple account. can you help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,281 satisfied customers
I purchased a new Apple MacBook Air. Went through the set up
I purchased a new Apple MacBook Air. Went through the set up routine and then didn't get a chance to use the machine for a few days. When I went to log in … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,104 satisfied customers
I got a new watch Series 3 with cellular and gps. Took it to
I got a new watch Series 3 with cellular and gps. Took it to my carrier today and got it set up at Verizon. Got a new phone number for the watch itself. I tried the number and I get no call on the wat… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,104 satisfied customers
My Macbook Pro is stuck on the prohibited sign at startup.
my Macbook Pro is stuck on the prohibited sign at startup. Tried … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,104 satisfied customers
Ii don't have any apple devices but I HAVE probably almost
Ii don't have any apple devices but I HAVE probably almost 1,000 songs on an old laptop that I would like to access on newer equipment … read more
Moses C
Moses C
Bsc
339 satisfied customers
My space bar is suddenly much less responsive. i have to
My space bar is suddenly much less responsive. i have to push it a lot harder. Did i accidentally change my settings somewhere?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,281 satisfied customers
My husband has an I phone 6 and has forgotten his pass code
My husband has an I phone 6 and has forgotten his pass code and password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,281 satisfied customers
I don't remember my password ,I need a new one. I don't
I don't remember my password ***** need a new one JA: When did you last change your password ***** Apple ID? Customer: I don't remember a long time JA: Did you try resetting through Apple's online acc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,281 satisfied customers
Do I really need some devices on my Mac, MacKeeper, Zoom
Do I really need some devices on my Mac, MacKeeper, Zoom Diagnostics etc … read more
RandyNetwork Tech
RandyNetwork Tech
1,749 satisfied customers
I need help with my mobile phone Samsung J7 Pro. After
I need help with my mobile phone Samsung J7 Pro. After switching off I can't get back on without my password ***** I can't remember it. I use my thumb print! How can I access my phone without my passw… read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I tried to restart my iphone 4 and after I entered my Apple
I tried to restart my iphone 4 and after I entered my Apple ID and password ***** message on my iphone said I would receive a verification code which I should enter after my Apple ID password. Where m… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,104 satisfied customers
My ipod is disabled. 14 months. Nothing
my ipod is disabled. JA: How old is your iPod? Customer: 14 months JA: What have you tried so far with your iPod? Customer: nothing JA: Anything else you want the Video Expert to know before I connect… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x