How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kyle Brockman Your Own Question
Kyle Brockman
Kyle Brockman, Mac Genius
Category: Mac
Satisfied Customers: 114
Experience:  5 yrs. experience building, repairing, maintaining and configuring macs in a corporate environment.
33372540
Type Your Mac Question Here...
Kyle Brockman is online now
A new question is answered every 9 seconds

I am having trouble with my e-mail. we can receive e-mails

This answer was rated:

I am having trouble with my e-mail. we can receive e-mails but not send. we have worked with our provider comcast but they don't seem to have knowledge regarding macs is there an 800 number that I can call to walk through this with someone
Hello,

Sorry to hear they weren't able to help you. I have a document that should be able to help you out.

http://home.comcast.net/~bethkatz/MacMailSetup.html
Kyle Brockman and other Mac Specialists are ready to help you
Customer: replied 7 years ago.
hi there! I tried what you suggested and it is not working. Is the problem with comcast or my i mac? I am not great with computers when it comes to e-mails and servers so I am at a disadvantage as far as relying on any of my own knowledge. Is there an 800 # for mac? I'd could use a live person to walk through this with me to be sure all is okay with my mac! This is so frustrating. After I walk through it with mac if it doesn't resolve the issue I will call comcast again. My husbands work e-mail is also part of this and he really needs to be able to respond when necessary. So I guess I need an 800 # XXXXX mac or are you able to call? Thanks! sue
For phone support for your mac, it would be best to call (800) APL-CARE(NNN) NNN-NNNN This is apple's support number, They can help you out with this.
Kyle Brockman and other Mac Specialists are ready to help you