Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My husbands Ipod speaker died and our daughter in law gave
my husbands Ipod speaker died and our daughter in law gave him her old ipod. how do we get his music on to her ipod. She has done a factory reset on the old ipod and removed all of her music and pictu… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I am needing some help with itunes and my ipod and PC... my
I am needing some help with itunes and my ipod and PC... my computer died and a friend loaned me their old one. I have transfered the harddrive my old computer to the loaner. When I log into itunes an… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
i bought an 8 gig ipod maxed out with music from Itunes and
i bought an 8 gig ipod maxed out with music from Itunes and other sources. my computer crashed and i had to reload my windows xp. after re-installing the itunes program i could not sync my ipod with t… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Just bought an IPOD Classic--am having trouble making any downloads
Just bought an IPOD Classic--am having trouble making any downloads from the store. Am buying songs and can't seem to get them to my ipod. Isn"t there a tutorial of some sort that tells/ shows me how … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Hi, I have an existing Itunes account. I recently bought
Hi, I have an existing Itunes account. I recently bought a new computer and uploaded the Itunes software on to it. When I open Itunes and sign in on my new computer, I am unable to see or find my libr… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I had to reload itunes on my new computer but now it tells
I had to reload itunes on my new computer but now it tells me i can''t sync with my existing ipod. Why is this?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
When i plugged my iPod in to my Laptop to add new songs that
When i plugged my iPod in to my Laptop to add new songs that i had just purchased on iTunes(like I always do) it started to "sync music". I thought nothing of it. I tried adding my newly purchased son… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I recently had my computer cleaned up, the hard drive was wiped
I recently had my computer cleaned up, the hard drive was wiped clean. Now, when I try to bring up my original iTunes account, it says that another computer is associated with that device (I have an i… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,231 satisfied customers
I purchase some music via the Itunes store and when I try to
I purchase some music via the Itunes store and when I try to sync my new music or try to move my news to my playlist it wont allow me too..FYI, I am able to sync update my playlist via my desktop but … read more
Dustin
Dustin
Support Technician
8,074 satisfied customers
I have an iPod classic with a very important voice memo on
I have an iPod classic with a very important voice memo on it. My old PC computer died and I bought a new one. I had a backup on an external hard drive and copied it to the new computer, including my … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
My PC crashed and had to be reformatted and reloaded. Then,
My PC crashed and had to be reformatted and reloaded. Then, without realizing that the PC's iTunes library (448 songs) was no longer "synched" to my iPod library (over 3,081 tunes) I purchased new mus… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
while I feel the VERY most basic questions of my ipod shuffle
while I feel the VERY most basic questions of my ipod shuffle are answered in the manual. Entering my disks and volumn control was NOT answered. I still need to know how to add or remove music.… read more
Ashik
Ashik
Master's Degree
10,098 satisfied customers
hi, my pc died so i now have a new itunes library where some
hi, my pc died so i now have a new itunes library where some of my old music was restored and some wasn't I have since purchased more tunes but I have not dared to connect my actual ipod to my laptop … read more
Ashik
Ashik
Master's Degree
10,098 satisfied customers
I have two iTunes store accounts. The original account had
I have two iTunes store accounts. The original account had an ID of:[email protected] (Mac)and the new account has an ID of:[email protected] (PC). My service provider "Adelphia" changed and was bought out … read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
My son-in-law gave me an IPOD (he upgraded) to use to play
My son-in-law gave me an IPOD (he upgraded) to use to play Books on Disc media available at the library. I have retrieved discs from the Library and have Windows media Player on my PC. I am in need of… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
I want to delete iTunes off my laptop!! A friend gave me his
I want to delete iTunes off my laptop!! A friend gave me his laptop which already has iTunes on it, matched to his iPod of course. Now I cannot get rid of his iTunes identification, it doesn't seem to… read more
Jesse
Jesse
Mac Support Specialist
Some College
2,287 satisfied customers
Hello, Our computer died, on it was my husband and sons Itunes
Hello, Our computer died, on it was my husband and son's Itunes library. Now that I have a new computer (Dell Studio), how do I again use itunes without deleting their entire library? I am not very sa… read more
Jesse
Jesse
Mac Support Specialist
Some College
2,287 satisfied customers
Hi- (1) I orginally loaded a bunch of music from my original
Hi- (1) I orginally loaded a bunch of music from my original iTunes library from my old MAC onto my old(original) iPod. (2) I then gave the compter away and got a new MACbook PRO and a new iPOD. (3) I… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x