Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I purchased Microsoft 365 for my Android phone yesterday
I purchased Microsoft 365 for my Android phone yesterday (8/15/21). I purchased the 365 Family plan with the most storage; however, after I loaded 5 GB of photos, the program refused to let me add any… read more
ImanJ
ImanJ
IT
Bachelor of Science - Computer Science
1,901 satisfied customers
I just purchased an iPod touch, and nothing happens when I
I just purchased an iPod touch, and nothing happens when I connect it to I-Tunes. … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
4,909 satisfied customers
My wifes IPOD was working this afternoon on the truck stereo
my wifes IPOD was working this afternoon on the truck stereo but now says the activation has locked … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
8,126 satisfied customers
I have a ipod touch and the battery needs to be replaced.
I have a ipod touch and the battery needs to be replaced. The existing battery became swollen, so I thought that that I could replace it myself so I bought a new battery online. But, the replacement w… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
3,431 satisfied customers
My ipod email dissapeard i;m 74 i probably goofed up.
my ipod email dissapeard i;m 74 i probably goofed up. … read more
Pete
Pete
3,976 satisfied customers
Redentor u. Can u cancelles. What kind of apple itunes that
What kind of apple itunes that u deducted to ky account … read more
Pete
Pete
3,976 satisfied customers
I changed my password yesterday so that I could play my Ipod
Hello, my name is***** changed my password ***** so that I could play my Ipod and It worked, but now I can't get on line. It cones up, but it tells me that the I-tunes player isn't my default player. … read more
Pete
Pete
3,976 satisfied customers
I have repeatedly tried to reset my Apple Store password. I
I have repeatedly tried to reset my Apple Store password. I was informed that I required a restoration or something like that. I have waited for approximately three months waiting for this to happen a… read more
Pete
Pete
3,976 satisfied customers
I sold my business and the purchaser liked my email address
I sold my business and the purchaser liked my email address and wanted to include it with the sale. I was able to get the old email off the computer and changed it to my new one, but I cannot get the … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,050 satisfied customers
please could you help me: my itunes store shows a black screen
please could you help me: my itunes store shows a black screen with picture of songs but no writing (only a very small blue arrow to click on to hear the music). thanks. Marie… read more
Expert
Expert
Hi,I have exactly the same the same problem as this post,
Hi, I have exactly the same the same problem as this post, "My iPad 1st generation tells me that activation required" and it loops into the apple logo etc. Let me explain that because of traveling and… read more
Pete
Pete
3,976 satisfied customers
Im trying to open an account for itunes and create an apple
I'm trying to open an account for itunes and create an apple ID, my credit card is European but I reside in US and it won't give me the possibility to continue the process, It's totally insane, credit… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,585 satisfied customers
My Ipodnano plays, records but the on /off button doesnt work.
My Ipodnano plays, records but the on /off button doesn't work. When I turn it off, it doesn't come back on.… read more
Ashik
Ashik
Master's Degree
12,630 satisfied customers
New ipod. unable to download any apps or music without being
new ipod. unable to download any apps or music without being prompted for "verification required" which states, " before you can make purchases, you must tap continue to sign in then verify your payme… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,030 satisfied customers
my wifes iPod nano 6th gen will not connect to itunes, tried
my wife's iPod nano 6th gen will not connect to itunes, tried everything. I just get a dialogue box asking for action to take, view files, view as slide show and download pictures ect. Can you help? t… read more
Ashik
Ashik
Master's Degree
12,630 satisfied customers
I HAVE JUST BOUGHT A NEW PC I HAVE BEEN PURCHASING ALL DIFFERENT
I HAVE JUST BOUGHT A NEW PC I HAVE BEEN PURCHASING ALL DIFFERENT TYPE OF MEDIA OVER THE LAST COUPLE OF YEAR S CAN I SYNC MY ipod WHICH IS A CLASSIC 160GB IN REVERSE SO THAT I CAN PUT EVERY THING ON MY… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,585 satisfied customers
Hi...I have a new laptop and a new iphone and an old ipod (mini).
Hi...I have a new laptop and a new iphone and an old ipod (mini). I put some CD's on my new laptop which will not syc with either my old ipod or my new iphone. The website keeps talkign about"purchase… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I have a MacBook Pro and an iPod classic. I previously had
I have a MacBook Pro and an iPod classic. I previously had a PC where my ITunes resided and copied those files over to my Mac. When I did so 21 songs that I copied over that I had purchased from the A… read more
Daniel
Daniel
Mac Genius
High School or GED
4,770 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x