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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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hey I need ASAP help...I have an imac and Im trying to down

Customer Question

hey I need ASAP help...I have an imac and I'm trying to download my videos from my sony handycam 20x optical zoom 800x digital zoom camcorder...i have a USB chord hooked up to my camcorder going to my mac but my mac isn't registering anything! and I can't figure out how to download it using my imovie software either...PLEASE help!!
Submitted: 7 years ago.
Category: Mac
Expert:  Ashik replied 7 years ago.
Hi I am Ashik. I think i can help you

Could you please give the model number of your camera ?

What version of Mac OS X are you using ? (Click on the Apple icon and select "About This Mac")
Customer: replied 7 years ago.
Mac OS X:
version 10.4.11
precessor 2.4 GHz Intel Core 2 Duo
memory 4 GB 667 MHz DDR2 SDRAM

Sony model no. DCR-HC26

(7.2V and there was some other number:(NNN) NNN-NNNN
Expert:  Ashik replied 7 years ago.
What version of iMovie are you using ?
Customer: replied 7 years ago.
2008 imovie 7.1.4 (585)