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Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
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i have checked all connections. un plugged the connectionsd

Customer Question

i have checked all connections. un plugged the connectionsd at the backof the printer but my hp photosmrt c4500 all-in-one printer will not work. i have tried to copy from the printer and that wrked fine.
MY printer is connected to an i mac running leapord 10.5.8
Submitted: 7 years ago.
Category: Mac
Expert:  Tom replied 7 years ago.

thanks for using

If you click on the Apple in the top left and choose System Preferences.

Then choose Print & Fax.

Choose your printer to highlight it and press the minus sign at the bottom left to delete it.

Restart your computer

Go back into the Print & Fax Preference

Click on the plus sign and add your printer.

Try to print. Let me know if this works.

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