Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Have a macbook pro and there's a black screen and didn't
Have a macbook pro and there's a black screen and didn't chime … read more
Kaiser
Kaiser
Computer Engineer I
Bachelor of Science in Mechanical Engineering
2,889 satisfied customers
MacBook Pro - suddenly shut down. Now cycling through the
MacBook Pro - suddenly shut down. Now cycling through the startup page but then shutting down again … read more
Kent
Kent
Computer Expert
Bachelor of Science in Information Technology
3,113 satisfied customers
My Macbook Pro wont boot up. I hold down Command Apple Power
My Macbook Pro wont boot up. I hold down Command Apple Power button for a restart, but it gets to the Apple gray screen and just hangs... … read more
OakdaleTech
OakdaleTech
Owner
8,719 satisfied customers
I have a macbook air laptop the had a screen, I think I have
I have a macbook air laptop the had a white screen, I think I have a virus, I'm on safe mode now. I do I get the malware to clean the virus … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
Well, I have a MacBook Pro. It powers on and off fine but
Well, I have a MacBook Pro. It powers on and off fine but when I power on it stays on a white screen with the Apple logo and a spinning wheel below it. It won't leave that screen. I took the batter ou… read more
David L
David L
Bachelor's Degree
7,106 satisfied customers
Mine is fairly complicated. I have a iMac from 2010 that
Mine is fairly complicated. I have a iMac from 2010 that runs OSX10.6.8. When we came back from the holidays, the screen will not illuminate. The computer worked fine, I have to use a flashlight to se… read more
Dustin
Dustin
Support Technician
10,180 satisfied customers
Troubles with my MacBook Pro Early 2011 (Mavericks)
I'm currently having some troubles with my MacBook Pro Early 2011 (OSX Mavericks) On the startup it goes directly to a gray screen, after the Appple Logo + Loading screen. ___ EDIT: I've now somehow f… read more
Brandon M.
Brandon M.
Engineer - Level II
Vocational, Technical or Trade Scho
3,570 satisfied customers
My macbook pro is taking a long time lately to boot up? Is
My macbook pro is taking a long time lately to boot up? Is there a way I can speed it up somehow. It has 2.4ghz intel core duo with 4gb ddr, 87gb free on the memory. Running mountain lion on it.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
I am trying to start a MacBook Pro. When I push the start,
I am trying to start a MacBook Pro. When I push the start, a greenish blue plaid wallpaper comes up behind the apple and rotating disk, then changes darker with a message to restart the computer. Rest… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
I have a macbook pro 2.2 4Mg Intel running Lion. The machine
I have a macbook pro 2.2 4Mg Intel running Lion. The machine was working fine until the other night when I was running of battery. I swapped the the battery around until both were run down and the com… read more
Ashik
Ashik
Master's Degree
12,658 satisfied customers
I restarted my Macbook after a software update and when the
I restarted my Macbook after a software update and when the computer came back on, it is on a blank white screen. In the middle of the screen, there is a file-folder icon flashing repeatedly. How do I… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
My MacBook shut down while utilizing the Finder. When it came
My MacBook shut down while utilizing the Finder. When it came back on the keyboard does not work (the mouse does). I have tried the PRAM reset, but that does not seem to work. Any other suggestions?… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
I had to erase my hard drive as it was not possible to repair
I had to erase my hard drive as it was not possible to repair with the utility. Now it does not recognize any hard drive. Any ideas?… read more
Ashik
Ashik
Master's Degree
12,658 satisfied customers
I just upgraded both my internal hard drive & RAM in my late
I just upgraded both my internal hard drive & RAM in my late 2007 intel core 2 duo imac. Cloned the drive before installing, then reinstalled snow leopard. Everything runs fine, in fact, fast and furi… read more
MacTechTrainer
MacTechTrainer
Sr. Mac Support Specialist
Associate Degree
1,700 satisfied customers
My MacBook Pro (Early 2008) died somehow while updating the
My MacBook Pro (Early 2008) died somehow while updating the SMC firmware, and is now having intermittent trouble booting. I've tried all the standard stuff (reset SMC, zap PRAM), and running the updat… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
I have an intel mac mini that refuses to boot after installing
I have an intel mac mini that refuses to boot after installing the 10.6.2 combo update. It now kernel panics with kernel version mismatch cpu pm (or something along those lines, I am at work and didn'… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
macbook pro wont boot. the battery ran dead. when i plugged
macbook pro wont boot. the battery ran dead. when i plugged it in and tried to boot i get the ussual light blue screen with the apple on it but it never boots up… read more
John P
John P
Bachelor's Degree
422 satisfied customers
My MacBook Pro was working fine yesterday, but when I went
My MacBook Pro was working fine yesterday, but when I went to turn it on today, the screen comes up white but the software never loads. neither the apple logo nor the progress wheel appear. I've tried… read more
MacTechTrainer
MacTechTrainer
Sr. Mac Support Specialist
Associate Degree
1,700 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x