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Shut down PowerBook G4 while wheel still spinning. Can not
Shut down PowerBook G4 while wheel still spinning. Can not bring up logon. Only Apple grey screen with spinning wheel. How to recover to logon screen? … read more
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Nhat Nguyen
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I have a Power Book G4 17" that we use for quickbooks and
I have a Power Book G4 17" that we use for quickbooks and dance studio music loading onto an older generation iPod Touch. today the Power Book started with a black screen with a vague apple in the mid… read more
Kris R
Kris R
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, I have a white screen with a grey folder and question mark
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Ashik
Ashik
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Johnny  Mack
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Hi, I have a Macbook Pro OS version 10.6. After having only
Hi, I have a Macbook Pro OS version 10.6. After having only white/grey screen with apple logo and spinning wheel show for over an hour on a number of attempts, I have tried resetting PRAM by holding d… read more
Daniel
Daniel
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Hello there. I have a Apple G4 Power Mac tower I bought for
Hello there. I have a Apple G4 Power Mac tower I bought for my son's schooling. It came with the apple keyboard. I separately purchased an Apple 20" Cinema monitor to work along with it. I can turn on… read more
Mike
Mike
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Some college
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My Mac Book Pro laptop apparently needed to update last night.
My Mac Book Pro laptop apparently needed to update last night. When the screen showed the update progress, the "bar graph" stopped about 90% thru the update. Stayed there for about 15 minutes when my … read more
Johnny  Mack
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I have a faithful tower G4, that all of sudden just quits.
I have a faithful tower G4, that all of sudden just quits. When I push the button on the front of the tower to restart -- I hear the chimes, the light comes on and then it just quits. This happened a … read more
Mary
Mary
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Master's Degree
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Until recently, my G4 Desktop, using 9.2.2, would shut-down
Until recently, my G4 Desktop, using 9.2.2, would shut-down with no problems using "Shutdown" in the System window. Now it shuts down and then instantly re-starts. I also have 10.4.6 (Tiger) installed… read more
Ashik
Ashik
Master's Degree
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I have an old G4 Mirrordoor dual 1.25GHz Mac that has crashed
I have an old G4 Mirrordoor dual 1.25GHz Mac that has crashed and I cannot get it started, except to get it into open firmware. It opens with a grey screen and then places a small square (about 20mm s… read more
MacTechTrainer
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My trusty old G5 1.8 has finally cratered I guess. Start-up
My trusty old G5 1.8 has finally cratered I guess. Start-up process does not complete. The light starts and stays on, the Chime activates and the Fans spin for a few seconds then speed up to a very hi… read more
Mike
Mike
Mac Medic
Some college
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We have an I Mac G4 or G5 (20 inch monitor). When we try to
We have an I Mac G4 or G5 (20 inch monitor). When we try to turn the computer on an Apple comes on a white screen, and the loading circle keeps spinning, with no further results. We took it into an Ap… read more
Daniel
Daniel
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High School or GED
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I was just given a 17 Powerbook G4 (model A1107). I got it
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Jesse
Jesse
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I have a 2005 MAC mini that I bought used. When I booted it
I have a 2005 MAC mini that I bought used. When I booted it everything came up fine. I have the leopard operating system disc and installed it. after it finished it came to a screen that gave 3 option… read more
Daniel
Daniel
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My mac froze last night while my email (gmail) was open, along
My mac froze last night while my email (gmail) was open, along with a few other programs, word etc. I shut it down by holding the on/off button. I restarted it, the screen lights up, an earth in a squ… read more
Ashik
Ashik
Master's Degree
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I am not able to get iMac G4 - serial # XXXXX to load
I am not able to get iMac G4 - serial # XXXXX to load . I had the unit shut off . Turned it on and it will not load - I have a white screen with the Grey Apple in the middle - the spinning loading cir… read more
Mike
Mike
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High School or GED
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my power mac g4 tow. will not start when I turn the power button.
my power mac g4 tow. will not start when I turn the power button. the screen is gray,w/apple logo, and a dial circle spins forever.....I tryed resetting the pmu button,unplug&replug,and still does the… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
I am having difficulty starting up my G4 cube after having
I am having difficulty starting up my G4 cube after having installed upgrades to Mac OS 10.4. It gets to the Starting Up Mac Os X window with the blue progression bar, but then never moves beyond that… read more
Claws224
Claws224
IEEE Datacommunication Engineer
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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